<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010573
Report Date: 08/13/2026
Date Signed: 08/13/2026 09:33:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2026 and conducted by Evaluator Jessica Gaumann
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260612101352
FACILITY NAME:CATERPILLAR CLUBHOUSE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
483010573
ADMINISTRATOR:LATASHA CURTISFACILITY TYPE:
860
ADDRESS:997 BECK AVENUETELEPHONE:
(707) 419-5454
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:30CENSUS: 8DATE:
08/13/2026
UNANNOUNCEDTIME BEGAN:
09:03 AM
MET WITH:Latasha CurtisTIME COMPLETED:
09:33 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yell at day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Jessica Gaumann made an unannounced complaint investigation visit today and met with Licensee Latasha Curtis for the purpose of delivering findings of the above allegation. LPA previously met with Licensee on 06/18/26 to open the complaint.

During the course of the investigation, LPA conducted interviews, made observations and obtained documents. From 06/15/26 through 08/11/26, interviews were conducted with Licensee, reporting party (RP), staff (S1, S2), parents (P1-P8) and children (C1-C7).

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20260612101352
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CATERPILLAR CLUBHOUSE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 483010573
VISIT DATE: 08/13/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Licensee and staff (S1, S2) denied the allegation, all stating they have never yelled at day care children and have never heard staff yell at day care children. Licensee stated she does not take her stress out on the children and that she remains calm and speaks to the child. If the child is having a tantrum, she lets it play out and if she can soothe them, she does that and talks to them. S1 stated that If a child is feeling stress or having a tantrum, they direct the child to take a five minute break to calm down. S2 stated if a child is upset, they will move them to another part of the room and get on their level and ask them what is wrong.

Interviews with parents (P1-P5, P7, P8) did not provide any corroborating information to support the allegation. Parent (P6) stated their child told them that staff have yelled at them, specifically the Licensee. Children interviews (C1-C7) did not provide any corroborating information to support the allegation. During the LPA’s visits to the facility on 06/18/2026 and 08/13/26, the LPA did not observe any evidence of personal rights violations or any children being yelled at by a staff member.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Licensee Latasha Curtis. Appeal rights were provided. Notice of site visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2