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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010705
Report Date: 12/18/2025
Date Signed: 12/18/2025 04:14:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2025 and conducted by Evaluator Selena Mariani
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20251215104750
FACILITY NAME:SMOTHERS, JANAE FCCHFACILITY NUMBER:
483010705
ADMINISTRATOR:SMOTHERS, JANAEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 908-6222
CITY:FAIRFIELDSTATE: CAZIP CODE:
94534
CAPACITY:14CENSUS: DATE:
12/18/2025
UNANNOUNCEDTIME BEGAN:
06:03 AM
MET WITH:TIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee did not ensure comfortable accommodations for day care children
INVESTIGATION FINDINGS:
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An unannounced complaint investigation inspection was conducted at the facility by Licensing Program Analyst (LPA), Selena Mariani. It has been alleged that Licensee did not ensure comfortable accommodations for day care children, specifically that, temperatures in the daycare are at an uncomfortable temperature and heaters are not turned on and the temperature feels below 45 degrees. LPA met with Licensee (LS), Janae Smothers to discuss the above allegation.

During today's inspection Licensee (LS) Janae Smothers arrived at the facility in the late afternoon. Two staff (S1 & S2) were supervising a total of 6 children in the morning and 2 staff were supervising 6 children in the afternoon, S3 & S4. During today’s inspection LPA toured the facility, received a current roster of children in care, conducted interviews with licensee, staff, S1-S4 and attempted two child interviews (C1-C2).
continue on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20251215104750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: SMOTHERS, JANAE FCCH
FACILITY NUMBER: 483010705
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/18/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/08/2026
Section Cited
CCR
102423(a)(2)
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(a)Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This requirement is not met as evidenced by:
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LS stated there will be a procedure in place for staff to turn on heater as needed. LS will have all staff read and sign the procedure and email to LPA, selena.mariani@dss.ca.gov by 1/8/26
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Based on LPAs observation and interviews conducted the facility was not been kept at a comfortable indoor temperature while children are in care which pose potential risk to the health and safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 01-CC-20251215104750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: SMOTHERS, JANAE FCCH
FACILITY NUMBER: 483010705
VISIT DATE: 12/18/2025
NARRATIVE
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S1-S4 agreed it's cold in the facility. S1-S2 stated all children's fingers are cold to the touch. S1 further stated LS says I can turn on the thermostat in 1 hour increments, but the thermostat is turned off and locked, so I can't turn it on today. Throughout the morning the facility thermostat was observed to be in the off position and read 64 degrees Fahrenheit at 8:50 am, 65 degrees at 9:16 am, 66 degrees at 11:39 am and 66 degrees at 1:18 pm. In the facility kitchen at 8:54 am, LPA's portable thermometer read a temperature of 64 degrees Fahrenheit which matches the facilities thermostat. Based on an internet search, a comfortable indoor temperature is generally considered to be between 68 and 72 degrees. LPA shared with Licensee that licensed Child Care Centers must maintain a temperature of at least 68 degrees.

Based on LPA's observation, temperature documentation and interviews which were conducted, the preponderance of the evidence standard has been met, therefore, the allegation is determined to be substantiated. California Code of Regulations, Title 22, is being cited on the attached LIC 9099-D.
Appeal rights were provided.

An exit interview was conducted, and this report was read and discussed with the Licensee Janae Smothers.
The Notice of Site Visit shall be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Selena Mariani
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3