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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 483010798
Report Date: 07/30/2026
Date Signed: 07/30/2026 10:59:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/04/2026 and conducted by Evaluator Jessica Gaumann
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260504091554
FACILITY NAME:FAIRFIELD PRESCHOOL & CHILDCAREFACILITY NUMBER:
483010798
ADMINISTRATOR:OLDANI, SABRINAFACILITY TYPE:
860
ADDRESS:1004 UTAH STREETTELEPHONE:
(901) 240-7791
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:44CENSUS: 7DATE:
07/30/2026
UNANNOUNCEDTIME BEGAN:
09:36 AM
MET WITH:Monika VermaTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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9
Infants are being restrained in high chairs
Director is not present at facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jessica Gaumann made an unannounced complaint investigation visit today and met with the Director (D1), Monika Verma for the purpose of delivering findings for the allegations listed above. LPA Gaumann and LPA Amy Strother previously met with D1 on 05/12/26 to open the complaint and on 07/23/26 LPA Gaumann conducted further investigation.

During the course of the investigation, LPA conducted interviews, made observations and received documents pertaining to the investigation. From 05/08/26 to 07/24/26, interviews were conducted with D1, adult (A1), staff (S1-S6), parents (P1-P5) and attempted interviews with parents (P6-P8).

Continued on LIC9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 01-CC-20260504091554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
VISIT DATE: 07/30/2026
NARRATIVE
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It was alleged that staff use high chairs to restrain infants so that staff can use the restroom. D1 and staff (S1 - S3) denied this allegation. Staff (S1-S3 and S6) stated that D1 or a staff member that works at the facility across the street that is also owned by D1 provides them with 10 minute breaks and lunch breaks. S1 stated they have brought the preschool children into the kitchen and had them sit along the cabinets so that S1 can use the restroom in the kitchen. S1 stated that during this time, S2 would stand at the door of the kitchen so they can supervise the children in the kitchen and the infants in the adjoining room. S2 corroborated this statement.

It was alleged that the Director is not present at the facility. S1 stated D1 spends time at both of her facilities throughout the day and has never seen D1 spend a full day at this facility. S2 stated that D1 arrives at the facility between 9:30am and 10:00am and leaves between 4:00pm and 4:30pm and that D1 is at this facility more often than her facility across the street. S3 stated D1 arrives at the facility at 9:00am and leaves at 5:30pm, Monday - Friday. S3 stated D1 goes between the two facilities a couple times per day for about an hour at time. S4 stated D1 is present at the facility for most of the day and is only at the facility across the street for 15 to 20 minutes in the morning and 1 hour in the afternoon. S5 stated D1 is at the center across the street for most of the day. S6 stated D1 has been at the facility every day that they have worked and is unsure of how often D1 goes over to the other facility. D1 stated she spends 95% to 100% of her time at this facility.

Based on the information gathered during this investigation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Director, Monika Verma. Appeal rights were provided. Notice of site visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/04/2026 and conducted by Evaluator Jessica Gaumann
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260504091554

FACILITY NAME:FAIRFIELD PRESCHOOL & CHILDCAREFACILITY NUMBER:
483010798
ADMINISTRATOR:OLDANI, SABRINAFACILITY TYPE:
860
ADDRESS:1004 UTAH STREETTELEPHONE:
(901) 240-7791
CITY:FAIRFIELDSTATE:CAZIP CODE:
94533
CAPACITY:44CENSUS: 7DATE:
07/30/2026
UNANNOUNCEDTIME BEGAN:
09:36 AM
MET WITH:Monika VermaTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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9
Staff does not keep facility free of pests
Staff do not provide a safe and sanitary environment for children in care
Staff are co-mingling children in care
Staff leave children unsupervised
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jessica Gaumann made an unannounced complaint investigation visit today and met with the Director (D1), Monika Verma for the purpose of delivering findings for the allegations listed above. LPA Gaumann and LPA Amy Strother previously met with D1 on 05/12/26 to open the complaint and on 07/23/26 LPA Gaumann conducted further investigation.

During the course of the investigation, LPA conducted interviews, made observations and received documents pertaining to the investigation. From 05/08/26 to 07/24/26, interviews were conducted with D1, adult (A1), staff (S1-S6), parents (P1-P5) and attempted interviews with parents (P6-P8).

D1 stated that the facility has been receiving treatment from a pest service provider for the past 8 months and they come every 3 to 4 weeks. D1 stated the last pest treatment was provided on 04/14/26. D1 and

Continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 01-CC-20260504091554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
VISIT DATE: 07/30/2026
NARRATIVE
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S1 stated they have observed dead roaches inside of the facility after this date. D1, S1 and S2 stated they inspect the rooms inside and remove any dead roaches they find before the children arrive. On 05/12/26, LPA Gaumann and LPA Strother observed 2 dead roaches in the school age room, 1 in the outdoor area leading to the play yard and 1 outside at the entrance to the infant class room.

D1 and S1 stated they regularly observe feces in the outside play yard. D1 stated staff are instructed to inspect the play yard before children are present, further stating that if a teacher is alone with children they are instructed to keep the children away from the feces if the teacher cannot remove it before the children go outside. S1 stated they do not have enough staff members to conduct an inspection before the children go to play yard. On 05/12/26, LPA Gaumann and LPA Strother observed animal feces in the outdoor play yard which created an unsafe and unsanitary environment for children in care.

D1, S1-S3 and S6 stated that infants and preschool children are co-mingled Monday through Friday starting at 4:30pm for a maximum of one hour at which time the facility closes. D1 stated that the preschool teachers shift ends at 4:30pm which is why the preschool children are brought over to the infant playroom at this time. S1 and S6 corroborated this statement. Documents received confirmed that the preschool teachers shift ends at 4:30pm. Parent interviews (P3 and P5) confirmed they have picked up their preschool children in the infant playroom at 4:30pm. The facility has waiver on file that states that infant and preschool aged children can co-mingle during the first (7:30am – 8:00am) and last half hours (5:00pm-5:30pm) of operation, or to combine classes for up to one hour in the evening on an emergency basis only. Interview and record review revealed that the facility begins to co-mingle children at 4:30pm due to the way staffing hours have been set up which is not on an emergency basis, therefore the facility does not follow the requirements of the waiver.

On 07/23/26 when LPA Gaumann arrived at the facility, LPA observed D1 come from the office to open the door leading into the infant playroom. LPA observed staff (S3) to be in the infant playroom feeding two infants that were in high chairs. LPA asked S3 if there were any other infants present. S3 stated yes, that an infant child (C3) was sleeping in the infant nap room. LPA observed the top portion of the half door leading into the infant room to be open and the bottom to be closed, however S3 was not able to directly observe C3

Continued on LIC9099-C
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 01-CC-20260504091554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
VISIT DATE: 07/30/2026
NARRATIVE
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by sight as required. LPA observed C3 sleeping in a crib and did not observe any staff in the infant nap room resulting in C3 being unsupervised.

Based on the information gathered during this investigation, the preponderance of the evidence standard has been met. Therefore, the allegations are determined to be substantiated. California Code of Regulations, Title 22, is being cited on the attached LIC 9099-D. Appeal rights were provided. An exit interview was conducted, and this report was read and discussed with the Director, Monika Verma. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 01-CC-20260504091554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/30/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/20/2026
Section Cited
CCR
101238(a)(1)
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101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.

This requirement was not met as evidenced by:
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Director provided a copy of 2 year contract for pest control on 01/23/26. An invoice for prior pest control was emailed to LPA Gaumann during the inspection. Director stated she will train staff to tour facility before children arrive and make sure all insects or hazards have been removed from the environment prior to children's arrival. D1 will submit a written plan on what was covered with staff, with staff signatures included to LPA Gaumann via email: jessica.gaumann@dss.ca.gov by 08/20/26.
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Based on interviews and observations, the facility had dead roaches present on 05/12/26 and the licensee did not ensure that they were cleaned up before or while children were present, which poses a potential health, safety or personal rights risk to persons in care.
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Type B
08/20/2026
Section Cited
CCR
101223(a)(2)
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101223(a)(2) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This requirement was not met as evidenced by:
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Director stated she will train staff to tour facility before children arrive and make sure all hazards have been removed from the environment prior to children's arrival. D1 will submit a written plan on what was covered with staff, with staff signatures included to LPA Gaumann via email: jessica.gaumann@dss.ca.gov by 08/20/26.
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Based on interviews and observations, the facility had feces present in the play yard on 05/12/26 and the licensee did not ensure that it was cleaned up before or while children were present, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 01-CC-20260504091554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: FAIRFIELD PRESCHOOL & CHILDCARE
FACILITY NUMBER: 483010798
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/30/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/20/2026
Section Cited
CCR
101161(a)
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101161(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

This requirement was not met as evidenced by:
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Director stated she will submit a written statement of how she will comply with the facility waiver and how the facility will remain in compliance moving forward including an updated LIC 500 to LPA Gaumann via email: jessica.gaumann@dss.ca.gov by 08/20/26.
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Based on interview and record review, the facility co-mingles infant and preschool children beginning at 4:30pm for non-emergency reasons which does not follow the requirements of their waiver which poses a potential risk to the health, safety, and personal rights to persons in care.
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Type B
08/20/2026
Section Cited
CCR
01429(a)(2)
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101429(a)(2) Sleeping infant(s) shall be directly observed by sight and sound at all times.

This requirement was not met as evidenced by:
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Director stated she will submit a written statement of how she will comply with the regulation and how the facility will remain in compliance moving forward to LPA Gaumann via email: jessica.gaumann@dss.ca.gov by 08/20/26.
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Based on observation, an infant child (C3) was left without the supervision of a teacher in the infant room, which poses a potential risk to the health, safety, and personal rights to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
Page: 7 of 7