483010839-3-4-2026-01-CC-MAUN-DS6LBB-20260314083624

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 483010839
Report Date: 03/04/2026
Date Signed: 03/04/2026 11:38:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2025 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20251216154409

FACILITY NAME:	CHAVEZ, MAKAYLA FCCH		FACILITY NUMBER:	483010839
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 5	DATE:	03/04/2026
		UNANNOUNCED	TIME BEGAN:	10:20 AM
MET WITH:	Makayla Chavez		TIME COMPLETED:	11:58 AM

ALLEGATION(S):

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Licensee consumed drugs during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to children in care

Uncleared adult is in the home

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Amy Strother made a subsequent complaint investigation inspection, for the purpose of making additional observations and delivering complaint findings. LPA met with the Licensee, Makayla Chavez (L1). It has been alleged that Licensee consumed drugs during work hours, impairing their ability to provide adequate care and supervision, which presents a risk to children in care, specifically that L1 smokes marijuana inside the home while caring for children. It has also been alleged that there is an uncleared adult in the home, specifically L1’s partner is living in the home without a criminal record clearance.

On 12/18/25 and 12/19/25, LPA Strother attempted to reach the reporting party, using the contact information provided, an email address. LPA Strother was not able to contact the reporting party and did not receive an email reply during the investigation.

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20251216154409

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CHAVEZ, MAKAYLA FCCH	FACILITY NUMBER: 483010839
	VISIT DATE: 03/04/2026

NARRATIVE

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On 12/19/25, LPA Strother requested copies of any incident reports for the last 12 months pertaining to the facility address from the Vacaville Police Department. A total of 3 incident reports dated 03/28/25, 08/24/25 and 08/25/25 were received from the Vacaville Police Department. The content of the reports did not refer to drug use of any kind. The 03/28/25 report indicated that Chavez was working as an employee under a previously licensed provider at this same address at the time. The reports dated 08/24/25 and 08/25/25 did not provide evidence that any adult, other than Makayla Chevez, resides in the home.

During the initial investigation visit on 12/23/25 Licensing Program Analysts (LPAs) Robert Maciel and Jamie Clark, and Investigations Branch Investigator (IB) Nathan Gonzalez toured the facility, made observations, interviewed Licensee, Makayla Chavez, interviewed one adult present in the home at the time of the visit (A1), and obtained a roster of children in care.

Based on LPA Maciel’s observations, there was no evidence of drugs or drug paraphernalia in the day care area of the home and L1 did not appear to be under the influence of marijuana. LPA Maciel did not observe signs of any adult residing in the home other than the Licensee (L1).

IB investigator Gonzalez's report states that the day care appeared to be in good condition with no indication of drug use. Gonzalez stated that nothing in the daycare area indicated that a male adult lived in the home. The report by Gonzalez states that L1 agreed to allow LPA Maciel and Investigator Gonzalez to tour the off-limits to day care areas of the home, which included the upstairs area. Gonzalez reported no evidence of current drug use or property appearing to belong to a male was observed in the upstairs area.

L1 denied the allegations stating that she does not smoke marijuana during daycare hours and that there are no uncleared adults living in her home, stating that she would never endanger the safety of the daycare children by allowing an uncleared adult to live in the home or would never attempt to care for daycare children while under the influence of marijuana.

Continue on LIC9099-C

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 01-CC-20251216154409

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CHAVEZ, MAKAYLA FCCH	FACILITY NUMBER: 483010839
	VISIT DATE: 03/04/2026

NARRATIVE

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When questioned during the 12/23/25 visit, A1 stated that they were a relative of L1, that they do not live in the home and were in the home to drop something off for L1. A1 showed their driver’s license to Gonzalez when requested, which confirmed their identity matched the name given. A1 left the home during the visit.

During the investigation LPA Strother conducted interviews with parents of currently or formerly enrolled children, Adult 2- Adult 4 (A2-A4) between 02/10/26 and 02/23/26. All adults interviewed shared that they never had any concerns about L1’s ability to provide care and supervision to the children and had no knowledge of any other adults residing in the home. A2 – A4 reported that they felt or feel that their child is safe in L1’s care. LPA attempted to contact two additional witnesses on three separate dates; 02/09/26, 02/20/26 and 02/23/26 and did not receive responses.

During today’s investigation visit, LPA Strother spoke with L1 and toured the on and off-limits areas of the home with L1's permission. Based on LPA Strother’s observations, there was no evidence of drugs or drug paraphernalia in the day care area of the home, LPA did not observe or smell evidence of drugs in any room in the home and L1 did not appear to be under the influence of drugs or marijuana. LPA Strother did not observe signs of any adult residing in the home other than the Licensee (L1) upstairs or downstairs. L1 again denied that any other adults live in the home and denied consuming drugs during work hours.

Based on interviews conducted and records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegations are UNSUBSTANTIATED.

This report was reviewed and discussed with Licensee, Makayla Chavez. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026

LIC9099 (FAS) - (06/04)

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