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25 | Licensing Program Analyst (LPA), Farhaan Sarangi arrived unannounced at CO-OP for the purpose of delivering complaint findings. LPA was greeted at the door by, Floor Supervisor, Marcela Eduardo and was granted access into the facility.
During the course of the investigation that was initiated on November 20, 2023, LPA learned that Community Care Licensing was not notified of the fall incident and the client becoming physically aggressive towards another client. LPA educated the staff members as it relates to Personal Rights of clients in care (See LIC 9102-Technical Violation).
No deficiencies were cited during today's Case Management-Other inspection. Exit interview was conducted and a copy of this report was given to the Administrator. |