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25 | At approximately 9:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to conduct a case management visit in regards to two incidents reported by the facility. LPA met with Executive Director Richard Remigio, interviewed staff and reviewed records.
Incident #1:
Facility received information from an anonymous source that stated the Director of Dining services was yelling at staff and residents. Upon receiving the information an investigation was conducted by the Executive Director. Multiple residents, who are known to frequently spend time near the kitchen, were interviewed. One resident mentioned they heard a loud voice coming from the kitchen, but it was not directed towards residents and the resident could not recall what was said. LPA toured the kitchen and attempted to speak with the kitchen staff. Due to the constant noise of exhaust fans and other noises, LPA could not hear what was said. LPA observed that kitchen staff might have to raise their voice to be heard over the other noises. Executive Director will continue to monitor the situation.
Incident #2:
An SOC 341 was submitted to Licensing by the facility in regards to a domestic dispute between two residents who are married and live in the same apartment. LPA interviewed staff and reviewed records. Neither resident requires supervision and they are their own responsible parties. Facility reported the situation as required. LPA received copies of documents.
No citations issued. |