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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 486803775
Report Date: 12/20/2023
Date Signed: 12/20/2023 02:45:57 PM

Document Has Been Signed on 12/20/2023 02:45 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME:ISABELLA'S HOMEFACILITY NUMBER:
486803775
ADMINISTRATOR:ANGELICA B. GONZALODOFACILITY TYPE:
737
ADDRESS:915 GOLD COAST CTTELEPHONE:
(707) 759-3784
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY: 4CENSUS: 4DATE:
12/20/2023
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME BEGAN:
12:32 PM
MET WITH:Angelica Gonalodo, AdministratorTIME COMPLETED:
03:00 PM
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LPA arrived unannounced to conduct a case management regarding Incident Report received on 11/06/2023 and to address Department of Developmental Services (DDS) report findings from DDS report dated 11/06/2023.

Per facility’s Incident Report: On 11/02/2023 at approximately 2pm the resident (R1) had a missed dose of medication. Per the incident report, the technician did not get all of the resident's medication from storage, they left some pills in a bubble pack. The staff that gave the medication did not check the packs and meds afterwards. No one else checked the packs and the medication log after to make sure that the resident received the correct medication. Per Title 22 regulation 80075(b) Health Related Services, Clients shall be assisted as needed with self-administration of prescription and nonprescription medications (deficiency cited, see 809D).

Per LPA interview with Admin once staff identified the missed dose for R1, staff alerted both administrators. Administrator contacted resident's doctor, doctor advised not to administer missed dose but proceed with regularly scheduled next dose. Per Admin staff closely monitored R1 for any adverse affects from the missed dose of medication. As of today, the resident still has not shown any signs of an adverse affect from the missed dose.

Per LPA interview with Administrator, facility conducted a meeting with all staff about the missed dose that occurred and Admin requested a nurse to conduct an in-service training for medication administration, nurse will be here 12/27/2023 to conduct additional training. Per Admin, staff has received training as how to ensure proper administration of medication for all residents: They have designated one staff person to give meds without other responsibilities. They have designated a specific location away from central activities to administer medication. They have reorganized the medication storage to be more simplified and clear. Facility has a plan for making sure everyone has information that they need in order to administer medication properly. Facility has implemented a plan to check to see that all residents' medications have been administered properly, which includes checking medication cups and bubble packs to make sure they are empty after each medication pass and have a second person checking medications and medication logs. Staff has implemented alarms on their phones, in particular for R1 as an additional reminder to administer medications when due. LPA verified R1's care plan was updated after incident of missed medication.

Continued on 809C...

SUPERVISORS NAME: Bethany Moellers
LICENSING EVALUATOR NAME: Christi Coppo
LICENSING EVALUATOR SIGNATURE: DATE: 12/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 12/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: ISABELLA'S HOME
FACILITY NUMBER: 486803775
VISIT DATE: 12/20/2023
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Continued from 809...

LPA reviewed DDS findings from DDS report dated 11/06/2023. LPA reviewed with Admin Title 22 regulation 89965(a) and 89965(b) regarding Personnel Requirements. Admin has indicated they will ensure compliance with aforementioned regulation going forward. Admin will ensure that all staff are certified within the regulatory timeline. (Technical Violation issued).

Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation and the Health and Safety Code. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.

This report was reviewed with Administrator and Appeal rights were given.

SUPERVISORS NAME: Bethany Moellers
LICENSING EVALUATOR NAME: Christi Coppo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2023
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Document Has Been Signed on 12/20/2023 02:45 PM - It Cannot Be Edited


Created By: Christi Coppo On 12/20/2023 at 02:02 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: ISABELLA'S HOME

FACILITY NUMBER: 486803775

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 12/20/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/21/2023
Section Cited
CCR
80075(b)

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80075 Health Related Services (b) Clients shall be assisted as needed with self-administration of prescription and nonprescription medications.

This requirement was not met as evidenced by:
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Facility has conducted training with all staff as how to ensure proper administration of medication for all residents. Also, Administrator has increased staff monitoring of R1. Deficiency is cleared.
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Based on LPA record review, and interview with Administrator: On 11/02/2023 resident (R1) missed dose of medication. Staff did not ensure all of the resident's medication was administered. This poses a potential Health, Safety or Personal rights risk to resident.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Bethany Moellers
LICENSING EVALUATOR NAME:Christi Coppo
LICENSING EVALUATOR SIGNATURE:
DATE: 12/20/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 12/20/2023


LIC809 (FAS) - (06/04)
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