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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 486803808
Report Date: 08/05/2022
Date Signed: 08/08/2022 12:39:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2022 and conducted by Evaluator Araceli Canela
PUBLIC
COMPLAINT CONTROL NUMBER: 21-AS-20220429171508
FACILITY NAME:COGIR OF VALLEJO HILLSFACILITY NUMBER:
486803808
ADMINISTRATOR:DOWELL, CAROLFACILITY TYPE:
740
ADDRESS:350 LOCUST DRIVETELEPHONE:
(707) 266-6822
CITY:VALLEJOSTATE: CAZIP CODE:
94591
CAPACITY:80CENSUS: 37DATE:
08/05/2022
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Helen CasasTIME COMPLETED:
01:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility failed to meet residents care needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), A. Canela arrived unannounced, for the purpose delivering findings, regarding the above listed allegation. LPA met with Health and Wellness director, Helen Casas and toured the inside of this facility, made observations, and previously took statements and requested records.

It was alleged facility failed to meet residents care needs when staff did not assist R1 with incontinent care and was said to have been left in damped bed. LPA did not receive any corroborating statements from staff interviewed. Staff reported they assisted R1 and there were no complaints. LPA was unable to receive any statements from R1, due to R1 not in the facility.
Although the allegations may be true, or are valid, there is not a preponderance of evidence to prove the alleged violations did, or did not, occur. Therefore, the allegation for Facility failed to meet residents care needs is UNSUBSTANTIATED.
No citations issued
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberley MotaTELEPHONE: (707) 588-5051
LICENSING EVALUATOR NAME: Araceli CanelaTELEPHONE: (707) 588-5041
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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