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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 486803809
Report Date: 05/27/2025
Date Signed: 05/27/2025 01:03:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2025 and conducted by Evaluator Julie Florio
COMPLAINT CONTROL NUMBER: 21-AS-20250520120117
FACILITY NAME:COGIR OF VACAVILLEFACILITY NUMBER:
486803809
ADMINISTRATOR:SAVOIE, DEBORAHFACILITY TYPE:
740
ADDRESS:799 YELLOWSTONE DRIVETELEPHONE:
(707) 447-7496
CITY:VACAVILLESTATE: CAZIP CODE:
95687
CAPACITY:49CENSUS: 164DATE:
05/27/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Deborah Savoie, Executive DIrectorTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Facility is in disrepair
INVESTIGATION FINDINGS:
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On 05/27/2025, at approximately 10:00 AM, Licensing Program Analysts (LPAs) Julie Florio and Ethel Contreras arrived unannounced to initiate a 10-day complaint investigation regarding LIC802 - Complaint Report #21-AS-20250520120117, which was received by Community Care Licensing (CCL) on 05/20/2025. LPAs met with Deborah Savoie, Executive Director (ED).

During inspection, LPAs obtained documents, made observations, and conducted interviews. Today, based on observations made and pictures obtained, the facility's siding is in disrepair. However, LPAs obtained conflicitng information when observing a sampling of resident units where windows and doors were clear of any evidence of mold, mildew, or moisture. Additonally, based on interviews conducted with Staff 1 (S1) and ED, the facility owners and management complany have been replacing the defective siding in stages and have replaced about twenty percent (20%) of it over the past 4 years.

Continued on LIC9099C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5040
LICENSING EVALUATOR NAME: Julie FlorioTELEPHONE: (707) 588-5026
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 21-AS-20250520120117
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: COGIR OF VACAVILLE
FACILITY NUMBER: 486803809
VISIT DATE: 05/27/2025
NARRATIVE
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Continued from LIC9099...

Further, both S1 and ED state that the current plans are to replace the entire exterior siding, gutters, windows, and balconies which is an estimated twenty million dollar ($20,000,000) project. The project is currently is in the permit, design, funding stages.

Based on record review, interviews conducted, and observations made, the allegation that the facility is in disrepair is UNSUBSTANTIATED. A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited.

Exit interview conducted with Deborah Savoie, Administrator, whose signature on form confirms receipt of documents.
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5040
LICENSING EVALUATOR NAME: Julie FlorioTELEPHONE: (707) 588-5026
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2