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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 486804139
Report Date: 03/12/2024
Date Signed: 03/12/2024 10:29:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2024 and conducted by Evaluator David Leibert
COMPLAINT CONTROL NUMBER: 21-AS-20240227091319
FACILITY NAME:SOLANO HOUSEFACILITY NUMBER:
486804139
ADMINISTRATOR:HALL, ELIZABETHFACILITY TYPE:
735
ADDRESS:2251,2261,& 2271 S WATNEY WAYTELEPHONE:
(530) 758-2160
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:32CENSUS: 19DATE:
03/12/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Katrina BrassTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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9
Neglect/Lack of Supervision - staff leave clients unattended.
Buildings and Grounds - Clients have access to knives and others sharps
Neglect/Lack of Supervision - clients fighting, because staff are not adequate to meet their needs.
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst Leibert arrives unannounced for the purpose of delivering findings on this complaint. During the course of this investigation, witnesses were interviewed; records and documents were received and reviewed; and four site visits were made to the facility. The following determinations have been made: Anonymous Complainant alleges lack of staff supervision has resulted in client fights, client access to knives, and clients left unsupervised; Complainant has not provided contact information and has not provided details which might identify possible dates and circumstances of lack of supervision; Unannounced site visits, as well as staff statements, indicates knives and sharps are kept inaccessible to clients; Although it has been established through interviews and document reviews that staffing levels, particularly on week-ends, has often been less than optimal, it was not established that facility violated it's Program Plan staffing plan or did not comply with Title Twenty-Two staffing requirements; Documented client aggression on 1/21/2024, indicates 3 staff present. Although the allegations may be true, based on statements, documents, site visits, there is not a preponderance of evidence to prove or, disprove, allegations. Therefore, the complaint is UNSUBSTANTIATED. Report left.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carla Martinez
LICENSING EVALUATOR NAME: David Leibert
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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