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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 486804139
Report Date: 04/02/2024
Date Signed: 04/02/2024 09:51:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2024 and conducted by Evaluator David Leibert
COMPLAINT CONTROL NUMBER: 21-AS-20240315092349
FACILITY NAME:SOLANO HOUSEFACILITY NUMBER:
486804139
ADMINISTRATOR:HALL, ELIZABETHFACILITY TYPE:
735
ADDRESS:2251,2261,& 2271 S WATNEY WAYTELEPHONE:
(530) 758-2160
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:32CENSUS: 20DATE:
04/02/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Dominique ColemanTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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9
Staff deny the clients access to their personal belongings
Staff give away the clients food
Staff eat the clients personal food items
INVESTIGATION FINDINGS:
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Licensing Program Analyst Leibert arrives unannounced for the purpose of delivering findings on this complaint. During the course of this investigation, site visits were made to the facility where statements were taken from staff and client residents. The following determinations were made: Facility Administration states that certain personal items belonging to clients are locked up for safety reasons but clients can have access to the items by asking staff to retrieve items for clients; Administration states there have been no reports of staff eating client food or the misappropriation of client food, although client food not dated and identified by client's name is disposed of for health reasons; Five clients were randomly selected for interview and were asked to comment of the above captioned complaint allegations; With one exception, all clients interviewed substantially agreed with Administration's statement's regarding the allegations. Although the allegations may be true, based upon the statements taken, there is not a preponderance of evidence to prove the allegations are or, are not, true. Therefore, the allegations are UNSUBSTANTIATED.
Report left. No citations issued today.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carla Martinez
LICENSING EVALUATOR NAME: David Leibert
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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