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13 | At approximately 09:30AM, Licensing Program Analysts (LPA) Deniz arrived unannounced to continue a complaint Investigation and delivered the findings regarding the above allegation and met with Licensee, Ayodeji Sonoiki.
During the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegation was investigated, “Facility staff do not have the required training”
The complaint alleged that facility staff do not have the required training. The Reporting Party (RP) stated that they were not provided hands-on training or the opportunity to shadow another staff member before working with residents. The RP reported resigning the same day of hire and expressed concern that newly hired staff may not receive the required training before providing resident care.
During the investigation, LPA conducted interview with staff and reviewed the staff training records. LPA learned that the facility utilizes Community Care Options to provide online staff training.
Continued on LIC9099-C page... |