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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 490108263
Report Date: 09/12/2023
Date Signed: 09/12/2023 05:33:17 PM

Document Has Been Signed on 09/12/2023 05:33 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME:LE ELEN MANOR, INCFACILITY NUMBER:
490108263
ADMINISTRATOR:GUEVARRA, ANTHONYFACILITY TYPE:
735
ADDRESS:5522 OLD REDWOOD HWYTELEPHONE:
(707) 569-9478
CITY:SANTA ROSASTATE: CAZIP CODE:
95403
CAPACITY: 20CENSUS: 20DATE:
09/12/2023
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Janet Hermogenes-Administrator Back-upTIME COMPLETED:
05:40 PM
NARRATIVE
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Licensing Program Analysts (LPAs) Alviso and Coppo arrived to conduct a Required- 1 Year inspection, at approximately 8:30am on 9/12/23, and met with Administrator Janet Hermogenes. LPAs observed three(3) other staff working while touring the facility.

J.Hermogenes is the Administrator of another home owned by the Licensee. Anthony Guevarra, Licensee, arrived to meet with the LPAs shortly after LPAs arrival.

Currently there are twenty(20) clients in care at this time. LPAs' reviewed six resident files. All files were complete. LPAs' reviewed medication records, and medication packs.

LPAs' reviewed five staff files. All staff have required criminal record clearance. All staff have first aid and CPR.

LPAs toured the facility with Administrator Janet Hermongenes, and Licensee Anthony Guevarra Hot water was checked at 110.4 Fahrenheit. Food supply was sufficient. Fire extinguishers (9) were all serviced and tagged as required. Expires 12/11/23. Residents' common area/TV room was found to be clean and orderly. Two out of six bathrooms were clean, see citation for condition of other bathrooms. Facility has fans as needed for residents. Toxins were locked up and inaccessible to clients. Medications were locked up and inaccessible to residents.

Please submit the following required annual updated forms by 10/12/2023.
Updated Disaster Plan
Updated Emergency Plan
Copy of current Administrator certificate
Updated personnel report
Updated House Rules
Client Cash Resources-including surety bond
Designation of facility responsibility

Continued on LIC809C...
SUPERVISORS NAME: Hope DeBenedetti
LICENSING EVALUATOR NAME: Dina Alviso
LICENSING EVALUATOR SIGNATURE: DATE: 09/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LE ELEN MANOR, INC
FACILITY NUMBER: 490108263
VISIT DATE: 09/12/2023
NARRATIVE
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Per file reviews, facility quarterly drills were not conducted. Deficiency will be cited, HSC 1565(c), facility shall conduct a drill at least quarterly for each shift. Documentation of the drills shall include the date, the type of emergency covered by the drill, and, if applicable, the names of staff participating in the drill, see LIC809D.

Per file reviews, required semi-annual water bacterial analysis not completed. Deficiency will be cited, CCR 80021(a)(2), the licensee shall provide evidence of a bacteriological analysis of the private water supply as frequently as is necessary to ensure the safety of the clients, see LIC809D.

LPA's observed 3 out of 5 full bathrooms to have floors covered in mud and dirt, heavily strong urine odor, feces odor, unflushed urine and feces in toilet. Deficiency will be cited, CCR 80088(e)(3) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition, see LIC809D.

LPAs observed heavily soiled towels hanging in bathrooms used by multiple residents, Deficiency will be cited, CCR 85088(c),The licensee shall ensure provision to each client of the following furniture, equipment and supplies necessary for personal care and maintenance of personal hygiene, see LIC809D.

LPAs were provided a Santa Rosa Fire Department(SRFD) Report of an inspection conducted on 9/11/23, which stated there were violations to codes 604.5, 605.3.1, 903.1, 901.6, and 603.4.1. This deficiency will be cited, CCR 80020(a), (a) All facilities shall secure and maintain a fire clearance approved by the city or county fire department, the district providing fire protection services, or the State Fire Marshal, see LIC809D,

LPAs observed window screens to be torn,covered in dirt and cobwebs and/or missing. This deficiency will be cited, CCR 80088 (b), All window screens shall be in good repair and be free of insects, dirt and other debris, see LIC809D.

LPAs observed two unrailed cement ramps that lead into sight-impaired resident's unit; resident uses a folding blind walking stick. Currently, the ramps have ropes strung across, which are not secure or sturdy. The cement ramps are a hazard as it lacks no hand rails or safety barriers for the resident. Deficiency will be cited, CCR 85087 (b)Stairways, inclines, ramps, open porches, and areas of potential hazard to clients whose balance or eyesight is poor shall not be used by clients unless such areas are well lighted and equipped with sturdy hand railings, see LIC809D.

The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.
SUPERVISORS NAME: Hope DeBenedetti
LICENSING EVALUATOR NAME: Dina Alviso
LICENSING EVALUATOR SIGNATURE:

DATE: 09/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2023
LIC809 (FAS) - (06/04)
Page: 7 of 7
Document Has Been Signed on 09/12/2023 05:33 PM - It Cannot Be Edited


Created By: Dina Alviso On 09/12/2023 at 04:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE ELEN MANOR, INC

FACILITY NUMBER: 490108263

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/12/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
85087(b)
Building and Grounds
(b) Stairways, inclines, ramps, open porches, and areas of potential hazard to clients whose balance or eyesight is poor shall not be used by clients unless such areas are well lighted and equipped with sturdy hand railings.

This requirement is not met as evidenced by:
Deficient Practice Statement
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LPAs observed two unrailed cement ramps that lead into sight-impaired resident's unit; resident uses a folding blind walking stick. Currently, the ramps have ropes strung across, which are not secure or sturdy. The cement ramps are a hazard as it lacks no hand rails or safety barriers for the resident, the licensee did not comply with the section cited above in [2] out of [2] ramps which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/13/2023
Plan of Correction
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Licensee to submit plan on installing hand and side rails on both/two ramps by 9/13/23. Completion of hand and side rails are to be complete by 10/27/2023. Follow-up to POC, Submit photos and how ramps were made sturdy and safe for residents in care.
Type A
Section Cited
CCR
80088(e)(3)
Fixtures, Furniture, Equipment, and Supplies
(e) Faucets used by clients for personal care such as shaving and grooming shall deliver hot water. (3) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition. Additional equipment, aids, and/or conveniences shall be provided in facilities accommodating physically handicapped clients who need such items.

This requirement is not met as evidenced by:
Deficient Practice Statement
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LPA's observed 3 out of 5 full bathrooms to have floors covered in mud and dirt, heavily strong urine odor, feces odor, unflushed urine and feces in toilet., the licensee did not comply with the section cited above in [3] out of [5]) bathrooms which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/13/2023
Plan of Correction
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Licensee stated to the LPAs that all three of the bathrooms will be renovated; Licensee to submit renovation plan by 9/13/23. Completion of the three bathrooms to be completed by 10/27/2023. Follow-up to POC, Submit photos and how bathrooms were renovated.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Carla Martinez
LICENSING EVALUATOR NAME:Dina Alviso
LICENSING EVALUATOR SIGNATURE:
DATE: 09/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/12/2023


LIC809 (FAS) - (06/04)
Page: 2 of 7
Document Has Been Signed on 09/12/2023 05:33 PM - It Cannot Be Edited


Created By: Dina Alviso On 09/12/2023 at 04:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE ELEN MANOR, INC

FACILITY NUMBER: 490108263

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/12/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
85088(c)
Fixtures, Furniture, Equipment, and Supplies
(c) The licensee shall ensure provision to each client of the following furniture, equipment and supplies necessary for personal care and maintenance of personal hygiene.

This requirement is not met as evidenced by:
Deficient Practice Statement
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LPAs observed heavily soiled towels hanging in bathrooms used by multiple residents], the licensee did not comply with the section cited above in [3] out of [5) bathrooms which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/13/2023
Plan of Correction
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Licensee to ensure all clients in care have access and use of clean and sanitary linens, including hand and bathing towels. Licensee to submit plan of correction and supply of clean linen for each residents use. POC due by 9/13/23..
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Carla Martinez
LICENSING EVALUATOR NAME:Dina Alviso
LICENSING EVALUATOR SIGNATURE:
DATE: 09/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/12/2023


LIC809 (FAS) - (06/04)
Page: 3 of 7
Document Has Been Signed on 09/12/2023 05:33 PM - It Cannot Be Edited


Created By: Dina Alviso On 09/12/2023 at 04:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE ELEN MANOR, INC

FACILITY NUMBER: 490108263

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/12/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
80021(a)(2)
Water Supply Clearance
(2) Subsequent to initial licensure, the licensee shall provide evidence of a bacteriological analysis of the private water supply as frequently as is necessary to ensure the safety of the clients, but no less frequently than specified in the following table:
For a licensed capacity of 6 or fewer analysis is required at initial licensing and subsequent analysis is not required unless evidence supports the need for such analysis to protect clients.
For a licensed capacity of 7 through 15 analysis is required at initial licensing and subsequent analysis is required annually.
For a licensed capacity of 16 through 24 analysis is required at initial licensing and subsequent analysis is required semiannually.
For a licensed capacity of 25 or more analysis is required at initial licensing and subsequent analysis is required quarterly.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Per file reviews, required semi-annual water bacterial analysis not completed, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/13/2023
Plan of Correction
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Licensee shall provide evidence of a bacteriological analysis of the private water supply as frequently as is necessary to ensure the safety of the clients, Submit copy of the water bacteriological analysis report to Licensing by 10/13/23. POC due 10/13/23.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Carla Martinez
LICENSING EVALUATOR NAME:Dina Alviso
LICENSING EVALUATOR SIGNATURE:
DATE: 09/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/12/2023


LIC809 (FAS) - (06/04)
Page: 4 of 7
Document Has Been Signed on 09/12/2023 05:33 PM - It Cannot Be Edited


Created By: Dina Alviso On 09/12/2023 at 04:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE ELEN MANOR, INC

FACILITY NUMBER: 490108263

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/12/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
80088(b)
Fixtures, Furniture, Equipment, and Supplies
(b) All window screens shall be in good repair and be free of insects, dirt and other debris.

This requirement is not met as evidenced by:
Deficient Practice Statement
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LPAs observed facility window screens throughout the property to be torn, covered in dirt and cobwebs and/or missing the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/13/2023
Plan of Correction
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Licensee to submit plan on repairing screens on all windows and/or installing new screens by 10/13/2023. Completion of all facility window screens being cleaned and repaired/replaced are to be complete by 10/13/2023. Submit plan of how deficiency was cleared and photos of windows with repaired/replcaed screens by 10/13/23.
Type B
Section Cited
CCR
80020(a)
Fire Clearance
(a) All facilities shall secure and maintain a fire clearance approved by the city or county fire department, the district providing fire protection services, or the State Fire Marshal.

This requirement is not met as evidenced by:
Deficient Practice Statement
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LPAs were provided a Santa Rosa Fire Department(SRFD) Report of an inspection conducted on 9/11/23, which stated there were violations to codes 604.5, 605.3.1, 903.1, 901.6, and 603.4.1, the licensee did not comply with the section cited above in the most recent SRFD inspection on 9/11/23, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/12/2023
Plan of Correction
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Licensee to bring all violations noted into compliance. SRFD is requesting Licensee to forward corrections to them and/or SRFD is returning to reinspect the areas noted in their report. LPA obtained a copy of SRFD inspection report.. POC due 10/12/23.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Carla Martinez
LICENSING EVALUATOR NAME:Dina Alviso
LICENSING EVALUATOR SIGNATURE:
DATE: 09/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/12/2023


LIC809 (FAS) - (06/04)
Page: 5 of 7
Document Has Been Signed on 09/12/2023 05:33 PM - It Cannot Be Edited


Created By: Dina Alviso On 09/12/2023 at 04:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LE ELEN MANOR, INC

FACILITY NUMBER: 490108263

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/12/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
HSC
1565(c)
Other Provisions
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of individuals served by the facility is not required during a drill. While a facility may provide an opportunity for individuals served by the facility to participate in a drill, it shall not require that participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and, if applicable, the names of staff participating in the drill.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Per file reviews, facility quarterly drills were not conducted, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 10/06/2023
Plan of Correction
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Licensee to submit plan of correction on how the facility will ensure to hold quarterly drills as required by Health & Safety Code. Submit POC by 10/6/23.
Section Cited
Deficient Practice Statement
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3
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Carla Martinez
LICENSING EVALUATOR NAME:Dina Alviso
LICENSING EVALUATOR SIGNATURE:
DATE: 09/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/12/2023


LIC809 (FAS) - (06/04)
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