493005003-4-13-2026-01-CC-MMOR-DTSUBK-20260505152627

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493005003
Report Date: 04/13/2026
Date Signed: 04/13/2026 11:45:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2026 and conducted by Evaluator Jennifer Patel

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260130100751

FACILITY NAME:	LITTLE LAMBS PRESCHOOL		FACILITY NUMBER:	493005003
ADMINISTRATOR:	ANA AL-VIGIL		FACILITY TYPE:	850
ADDRESS:	1402 UNIVERSITY STREET		TELEPHONE:	(707) 433-5779
CITY:	HEALDSBURG	STATE: CA	ZIP CODE:	95448
CAPACITY:	22	CENSUS: 10	DATE:	04/13/2026
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Ana Al-Vigil		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff did not properly report incidents

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Jen Patel conducted an unannounced complaint investigation visit to the facility today and met with the Director, Ana Alvarenga (D1), for the purpose of delivering findings related to the above allegation. LPA Jen Patel met with D1 on 2/05/2026 to open the complaint. During the course of the investigation, LPA Patel conducted interviews, received documents and made observations. From 2/3/2026 to 4/03/2026 interviews were conducted with D1, one staff (S1), and three parents (P1-P3). Additional adult interviews were attempted.

D1 denied the allegation stating she verbally notifies parents of incidents and uses the required form to report incidents to Community Care Licensing (CCL). D1 further stated the facility has not had any incidents that require medical attention. S1 stated they immediately report major incidents to parents. For minor incidents, like a scraped knee, they inform parents at pick-up. S1 stated they are not familiar with the reporting requirements to CCL because D1 completes the reports. S1 further stated paper incident reports are not handed to parents, and they use the Brightwheel application, however, it is not being used for reporting incidents to parents.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jennifer Patel
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 01-CC-20260130100751

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LITTLE LAMBS PRESCHOOL	FACILITY NUMBER: 493005003
	VISIT DATE: 04/13/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Parent interviews (P1-P3) all stated their children have not received injuries requiring medical attention while in care. P2 stated recently their child was bitten while in care and the facility did not notify them of the incident. P2 further stated that since that incident the facility has notified them of incidents via text messages. P1 stated they were informed by D1 the same day when their child was hit by another child.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with Director, Ana Alvarenga. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jennifer Patel
LICENSING EVALUATOR SIGNATURE:	DATE: 04/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2