493005697-4-20-2026-01-CC-MAUN-DTZS2Y-20260512133020

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493005697
Report Date: 04/20/2026
Date Signed: 04/20/2026 10:26:29 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2026 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260226130734

FACILITY NAME:	BRIDGE SCHOOL, THE		FACILITY NUMBER:	493005697
ADMINISTRATOR:	DAY, JULIE MARIE		FACILITY TYPE:	850
ADDRESS:	1625 FRANKLIN AVENUE		TELEPHONE:	(707) 575-7959
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95404
CAPACITY:	45	CENSUS: 21	DATE:	04/20/2026
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Julie Day		TIME COMPLETED:	10:36 AM

ALLEGATION(S):

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Facility is in disrepair

Facility has mold

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Amy Strother made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Licensee/Director, Julie Day (L1). It has been alleged that the facility is in disrepair, specifically that the 2/3 classroom has a visible overhead leak and carpet saturation during rainstorms, beginning in February of 2026. It has also been alleged that the facility has mold, specifically that mold was observed beginning in January 2026 in the 2/3 classroom, causing physical discomfort to staff and possibly children.

During the initial investigation inspection on 03/05/26 LPA Strother toured the facility and took photos in the 2/3 classroom. LPA requested and received a roster of the children in care and a copy of the facility’s personnel report from L1. LPA conducted interviews with L1 and two staff, S1 & S3. On 04/03/26 an interview was conducted with S2.

Continue on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 04/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20260226130734

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: BRIDGE SCHOOL, THE	FACILITY NUMBER: 493005697
	VISIT DATE: 04/20/2026

NARRATIVE

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PAGE 2
During LPA’s 03/05/26 interview with L1, L1 admitted that a leak was observed in the 2/3 classroom in February 2026. L1 was uncertain of the precise date that the leak of first observed. L1 stated that the week of 02/17/26, the 2/3 classroom had a strong smell, a musty smell. L1 stated and was then corroborated by the staff interviewed, that a dehumidifier and an air purifier were turned on in the 2/3 classroom during operating hours. L1 stated that on 03/03/26 she and staff were no longer smelling a musty smell and decided to use the 2/3 classroom for nap again, beginning 03/04/26.

During LPA’s visit on 03/05/26, LPA toured the 2/3 classroom, observing dark spots along the base of two walls (South and West) and light patches that appeared to be mold on the underside of area rugs placed along the base of the walls. LPA observed a staff person setting up the nap mats in the room and immediately consulted with L1. LPA pointed out the dark spots on the wall and spots on the area rugs to L1, suggesting that L1 may want to have the room tested for mold prior to having the children use the room. L1 did not agree or deny that the areas contained mold but did agree to have the children go back to napping in the Science room beginning 03/05/26.

Staff interviewed stated that on 01/16/26 they told L1 to look at the wall in the 2/3 classroom, pointing out a spot that looked like mold. The staff stated that L1 agreed with them that the spot did look like mold. Staff stated that to their knowledge, no action was taken by L1 to remediate the mold observed.

Staff interviewed reported that they experienced a scratchy throat, headaches and used their inhalers more frequently during the time after the leak was observed in the 2/3 classroom. Staff also reported observing two children in the 2/3 classroom having blood in the mucus coming from their noses.

L1 stated during the interview that she has knowledge of the 2/3 classroom flooding in the early 2000’s, a time prior to her holding a license at the location. L1 stated that the building is on a concrete slab and that the properties on both sides of the building drain toward the facility, causing water to come up from the ground.

Staff interviewed stated that on 02/25/26 they observed the carpet in the 2/3 classroom to be wet, noting that the plastic containers put in place to catch the water leak drips did not contain any water, suggesting that the water may have been coming up from the floor.
Continue on LIC9099-C

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 04/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 01-CC-20260226130734

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: BRIDGE SCHOOL, THE	FACILITY NUMBER: 493005697
	VISIT DATE: 04/20/2026

NARRATIVE

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PAGE 3
During the course of the investigation additional documentation was received on 03/05/26 and 04/14/26, to include photographs of the 2/3 classroom from dates 01/16/26 - 04/14/26. The photos received show a wall painted white, without paint at the very bottom, and unpainted dry wall at the base of the wall, contacting a concrete floor. The unpainted dry wall areas have some black spotting that is consistent with the appearance of mold. The photos also show that there is a gap between the carpet and the wall, with exposed concrete. What is depicted in the photographs received is consistent with what LPA Strother observed and photographed in the 2/3 classroom on 03/05/26.

On 03/16/26 an Unusual Incident Report (UIR) was received in the Regional Office from the facility informing Licensing that on 02/17/26 a staff noticed a “beam” in the back of the 2/3 classroom had a drip. The report stated that a large container with a microfiber towel was placed under the drip to catch the water. Additionally, the report states that there was a wet spot of approximately 9x12 on the carpet, not specifying the unit of measurement (L1 clarified the unit of measurement was in inches, during today's visit.) and that the classroom teacher decided not to have the children nap in the 2/3 classroom due to the wet carpet. The UIR states that “No one affected, as no one was back there.”

Based on the 03/05/26 interview with L1 and staff interviews conducted, although the 2/3 classroom was not used for nap time, the children in the 2/3 class continued to have their morning routine in the 2/3 classroom and the room has never been made inaccessible.

On 03/26/26 L1 emailed LPA Strother; submitting a contractor’s proposal outlining a project to include repairs to the roof and adding rubber baseboard material at the floor and wall area of the classroom. The proposal did not include any dates. On 04/14/26 L1 emailed LPA Strother stating in summary that she wanted to give LPA an update that the materials to complete the work have been received, but the work has been delayed due to recent rain. L1 stated in the email that she is currently waiting for a mold test person to come out in the next week.
Continue on LIC9099-C

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 04/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 01-CC-20260226130734

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: BRIDGE SCHOOL, THE	FACILITY NUMBER: 493005697
	VISIT DATE: 04/20/2026

NARRATIVE

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PAGE 4
Based on interviews conducted, LPA observations, and a review of records received, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22 are cited on the attached LIC9099-D.

This report was reviewed and discussed with Licensee/Director, Julie Day. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.

LPA Strother informed licensee, Julie Day that this report dated 04/20/26 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Strother informed the licensee to provide a copy of this licensing report dated 04/20/26 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 04/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026

LIC9099 (FAS) - (06/04)

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