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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493005697
Report Date: 04/20/2026
Date Signed: 04/20/2026 11:32:28 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2026 and conducted by Evaluator Amy Strother
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260226130734
FACILITY NAME:BRIDGE SCHOOL, THEFACILITY NUMBER:
493005697
ADMINISTRATOR:DAY, JULIE MARIEFACILITY TYPE:
850
ADDRESS:1625 FRANKLIN AVENUETELEPHONE:
(707) 575-7959
CITY:SANTA ROSASTATE: CAZIP CODE:
95404
CAPACITY:45CENSUS: 21DATE:
04/20/2026
UNANNOUNCEDTIME BEGAN:
10:36 AM
MET WITH:Julie DayTIME COMPLETED:
11:42 AM
ALLEGATION(S):
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Facility is in disrepair

Facility has mold
INVESTIGATION FINDINGS:
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This report was added for the purpose of issuing form LIC9099-D for two Deficiencies cited on a LIC9099 Complaint Investigation Report on this same date, 04/20/26. LPA final printed, prior to creating the LIC9099-D pages.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20260226130734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: BRIDGE SCHOOL, THE
FACILITY NUMBER: 493005697
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/04/2026
Section Cited
CCR
101238(a)
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(a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This requirement was not met as evidenced by evidenced by:
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L1 will work with a licensed contractor to repair roof, and any other repairs necessary to mitigate water from entering the building. L1 will provide LPA with an updated contract to include the estimated date the repairs will be completed.
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Based on interview and record review the 2/3’s classroom has an overhead water leak, and the carpet in the 2/3’s room has become saturated with water, which poses a potential personal rights risk or health and safety risk to the children in care.
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L1 will follow up by submitting a letter/invoice outlining the details of the work completed, and proof of completion provided by the licensed contractor. The updated contract shall be submitted to LPA Strother by the POC due date of 05/04/26. Send to email: amy.strother@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 01-CC-20260226130734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: BRIDGE SCHOOL, THE
FACILITY NUMBER: 493005697
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/20/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/21/2026
Section Cited
CCR
101223(a)(2)
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(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This requirement was not met as evidenced by evidenced by:
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L1 stated that she will discontinue use of the 2/3 classroom, keeping the classroom door at all times, until results and any needed remediation is completed. L1 will hire a licensed professional to conduct a mold inspection and test, submitting the test results and proof of any recommended remediation to the Department.
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Based on interviews, LPA’s observation and records reviewed, L1 was notified by staff that mold was observed in the 2/3’s classroom, beginning in January 2026 to present. Records show spots that appeared to be mold at the base of more than one wall and under area rugs in the 2/3’s classroom. Based on interviews, children and staff have continued to occupy the 2/3’s room for a morning routine, which poses an immediate personal rights risk or health and safety risk to the children in care.
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L1 must submit the name(s) of the company and company representative contacted, with a date that testing has been scheduled by the POC due date of 04/21/25. Invoices of test results received, and if necessary, based on test results, proof of any remediation work required to meet standards, must be submitted to the Department to clear this deficiency.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3