493010364-1-27-2025-01-CC-LLEI-DDF23N-20250130160238

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493010364
Report Date: 01/27/2025
Date Signed: 01/27/2025 04:44:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2024 and conducted by Evaluator Sebastian Phouthavong

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20241031091242

FACILITY NAME:	LITTLE MONARCHS PRESCHOOL		FACILITY NUMBER:	493010364
ADMINISTRATOR:	ZOE TEETER		FACILITY TYPE:	850
ADDRESS:	3267 AIRWAY DRIVE		TELEPHONE:	(707) 479-5577
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95403
CAPACITY:	57	CENSUS: 43	DATE:	01/27/2025
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Zoe Teeter		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff did not ensure supervision was provided to children in care resulting in children sustaining unexplained injuries

INVESTIGATION FINDINGS:

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A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA(s), S. Phouthavong & M. Moir who met with Licensee, Zoe teeter for the purpose of delivering complaint investigation findings for the above allegation. LPA previously conducted an inspection on 11/06/2024 to initiate the investigation and met with Licensee to discuss the allegations, conduct interview(s), make observations, and request documents. It is alleged staff did not ensure supervision was provided to children in care resulting in children sustaining unexplained injuries.

During the course of the investigation, LPA conducted interviews with the Licensee (LS), three Staff (S1 – S3), 3 children (C3 - C5) and four adults (A2 – A5) from 10/31/2024 to 01/09/2025. LS denied the allegation. LS stated all staff have 100% supervision on the daycare children and staff would position themselves to always have view of children when inside and outside the facility. Interview from LS and staff (S1 – S3) stated staff would count the children when transitioning them to the outside yard and inside area.
(Continued on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20241031091242

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: LITTLE MONARCHS PRESCHOOL	FACILITY NUMBER: 493010364
	VISIT DATE: 01/27/2025

NARRATIVE

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Continued from LIC 9099-C)

S1 further stated the children would walk in a line with one teacher in the front and one in the back and play a “Freeze Game” where the children would stand still, to easily count the children. Staff (S1 – S3) stated for an incident/injury, staff would immediately check on the child and notify their parents. S3 provided further detail on incidents, stating if an incident involved biting, a message would be sent to daycare parents, but if it involved the child’s head, staff would immediately call the parents.

Interviews conducted by Adults (A2 – A5) have stated to have been notified of incident involving their child. A3 further stated they never noticed an unexplained injury from the facility. A5 did stated the facility’s past policy on biting was not well developed but has improved since then. Interviews conducted by adults (A2 – A5) and Child (C3 – C5) currently did not have any concerns with the allegation filed against the facility.

Based on the information gathered during this investigation, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Licensee, Zoe Teeter. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2025

LIC9099 (FAS) - (06/04)

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