<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493010486
Report Date: 04/16/2026
Date Signed: 04/16/2026 02:53:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2026 and conducted by Evaluator Sebastian Phouthavong
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260202092102
FACILITY NAME:LITTLE MONARCHSFACILITY NUMBER:
493010486
ADMINISTRATOR:DANA POWELLFACILITY TYPE:
860
ADDRESS:3273 AIRWAY DRIVE SUITE ETELEPHONE:
(707) 479-5577
CITY:SANTA ROSASTATE: CAZIP CODE:
95403
CAPACITY:170CENSUS: 78DATE:
04/16/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Zoe TeeterTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff did not provide adequate supervision, resulting in one day care child biting another
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Sebastian Phouthavong who met with Licensee, Zoe Teeter (LS) for the purpose of delivering complaint investigation finding for the above allegations. LPA, previously conducted an inspection on 02/10/2026 to initiate the investigation and met with Licensee to discuss the allegation, conduct interview(s), make observations, and request documents. It was alleged that facility staff did not provide adequate supervision, resulting in one day care child biting another, specifically that a daycare child bit another during a lunch period.

During the course of the investigation, LPA conducted interviews with Licensee (LS), Assistant Director (AD), four Staff (S1 – S4), and five Adults (A1, A3 – A6) from 02/10/2026 to 04/10/2026. LS denied the allegation. Interviews from LS, AD, and Staff (S1–S4) confirmed there was an incident when a daycare child bit another daycare child during lunch. LS also stated that the incident was not the result of inadequate supervision and that staff observed the incident as it occurred, immediately intervened to stop the behavior, and checked on the child who was bitten.
Comtinued on LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20260202092102
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE MONARCHS
FACILITY NUMBER: 493010486
VISIT DATE: 04/16/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Continued from LIC 9099.
S4 stated to have observed the incident and that staff immediately stopped the child biting the other child, corroborating with LS’s statement. Additionally, AD and Staff (S1 – S4) stated that the facility’s procedure for addressing biting incidents includes immediately stopping the behavior, providing any necessary medical treatment, and notifying the parents of the children involved. Interviews with Adults (A3 – A6) stated to have no current concerns regarding the allegation filed against the facility.

Based on the information gathered during this investigation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Licensee, Zoe Teeter. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4