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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493010486
Report Date: 06/26/2025
Date Signed: 06/26/2025 12:38:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2025 and conducted by Evaluator Sebastian Phouthavong
COMPLAINT CONTROL NUMBER: 01-CC-20250417144022
FACILITY NAME:LITTLE MONARCHSFACILITY NUMBER:
493010486
ADMINISTRATOR:DANA POWELLFACILITY TYPE:
860
ADDRESS:3273 AIRWAY DRIVE SUITE ETELEPHONE:
(707) 479-5577
CITY:SANTA ROSASTATE: CAZIP CODE:
95403
CAPACITY:48CENSUS: 34DATE:
06/26/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Zoe TeeterTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff do not ensure that the facility is sanitized.
INVESTIGATION FINDINGS:
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A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Sebastian Phouthavong who met with Licensee, Zoe Teeter (LS) for the purpose of delivering complaint investigation finding for the above allegation. LPA, previously conducted an inspection on 04/23/2025 to initiate the investigation and met with Licensee to discuss the allegation, conduct interview(s), make observations, and request documents. It is alleged that staff do not ensure that the facility is sanitized, specifically a daycare child became ill due to the facility not being properly sanitized.

During the course of the investigation, LPA conducted interviews with Licensee (LS), Director (D1), Assistant Director (AD), two staff (S1 & S2), and 3 Adults (A2 – A4) from 02/19/2025 to 05/12/2025. LS and D1 denied the allegation stating as part of the facility’s sanitation policy, staff would clean the facility by vacuuming the floors, removing trash and wiping/washing tables/equipment. LS and D1 further stated the facility would have half days on Fridays to deep clean the facility.
(LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20250417144022
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: LITTLE MONARCHS
FACILITY NUMBER: 493010486
VISIT DATE: 06/26/2025
NARRATIVE
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(Continued from LIC9099)
Additionally, D1 stated staff would wear gloves when changing children’s diapers and clean the changing station when finished. LS and D1 stated that their recent incident when a daycare child was sent home early for having a high fever however claimed it was not due to the facility being not sanitized.

Interviews from staff (S1 & S2) stated that staff clean the facility daily at the end of the day and do have half days on Fridays to deep clean the facility. taff (S1 & S2) also stated a daycare child recently was sent home early a few times for being ill, claiming it was not due to the facility being unsanitized, which corroborated with LS and D1’s statement. No corroborating evidence was revealed to determine how the child became ill. In addition, interviews conducted by Adults (A2 – A4) currently did not have any further information or concerns with the allegation filed against the facility.

Based on the information gathered during this investigation, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred and therefore are determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Licensee, Zoe Teeter. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Sebastian Phouthavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4