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25 | Regional Manager, Carla Nuti-Martinez, Licensing Program Manager Victoria Bertozzi, and Licensing Program Analyst Christi Coppo met with Licensee, Bot Alicdan to conduct a Non-Compliance Conference.
Parties discussed multiple areas of concern including but not limited to the following:
- Administrator Duties and Plan of Operation
- Staff Training
- Resident and staff records
- Resident Care and Personal Rights
- Insufficient Staffing
- Failure to clear deficiencies timely
- Medication Management
- Failure to follow through with TSP
Licensee to ensure the following:
- Follow through with responding to and participating with the Technical Support Program
- Ensure compliance with areas including, but not limited to, staff training records, maintaining staff and resident records and pre-pouring of medication.
- Ensuring personal rights of residents in care and ensuring resident needs are met.
Licensee agrees to be placed on a non-compliance plan for a period of two years.
Licensee has agreed to Technical Support Provider (TSP) service. CCL will submit a TSP referral
No deficiencies cited.
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