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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 496803402
Report Date: 09/05/2023
Date Signed: 09/05/2023 02:58:24 PM


Document Has Been Signed on 09/05/2023 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405



FACILITY NAME:REDWOOD RETREATFACILITY NUMBER:
496803402
ADMINISTRATOR:MOESSING, ERICFACILITY TYPE:
740
ADDRESS:4988 OLD REDWOOD HIGHWAYTELEPHONE:
(707) 576-1119
CITY:SANTA ROSASTATE: CAZIP CODE:
95403
CAPACITY:15CENSUS: 14DATE:
09/05/2023
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Administrator Eric MoessingTIME COMPLETED:
03:15 PM
NARRATIVE
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Licensing Program Analyst (LPA) Hansen, arrived unannounced to conduct an Annual Required 1 yr. Inspection and was welcomed by Monette Temple(caregiver), Administrator, Eric Moessing was contacted by staff and arrived during inspection. Facility has a fenced perimeter. There is a total of 14 residents, 9 of which have dementia diagnosis. There is 1 resident currently on Hospice.

LPA initiated a tour of the facility at 8:40 am and made the following observations: Facility was a comfortable temperature and free from obstructions. Activity calendar observed and menus posted. Required postings were observed. Resident rooms were furnished per regulation. Water temperature in resident's bathroom faucets measured between 114.4 and 122 degrees F falling out of Title 22 acceptable range of 105 to 120 degrees F in 1 out of 4 resident’s bathroom faucets (see LIC 809-D). Extra hygiene products and linens were available. Bathrooms had required bathmats and grab bars. Toxins were in a unlocked cabinet in the kitchen (see LIC 809-D). Laundry room containing cleaning supplies were locked. Medications are centrally stored in the medication cabinet in the kitchen which was locked at the time of inspection; although LPA observed with caregiver unlocked closet next to front door containing multiple medications needing to be destroyed, accessible to residents in care 87465(i)(see pic)(see LIC809-D)

Fire extinguisher was last inspected 10/18/2022. Facility has a hard wired smoke alarm system that is maintained by a vendor and inspected by the local fire department. Facility's last service was conducted Jan, 2023. Carbon Monoxide detector tested and found to be working. Last Disaster Drill was conducted on 8/23/2023. Auditory alarms were functional at the time of visit. LPA observed a few residents walking around the facility with a staff person to get exercise and facility was providing live piano with sing along.

Continues on LIC 809C...
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:
DATE: 09/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/05/2023 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405


FACILITY NAME: REDWOOD RETREAT

FACILITY NUMBER: 496803402

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/05/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87303(e)(2)
Maintenance and Operation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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***Based on observation the facility did not have hot water temperature between 105 & 120 F in 1 of 4 resident's bathroom faucets which poses an immediate Health, Safety risk for residents in care. LPA observed hot water temperature in 1 bathroom faucet at 122 degrees F.
POC Due Date: 09/06/2023
Plan of Correction
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Facility to ensure hot water temperature is maintained within regulation - 105 TO 120 F. Facility to submit a LIC 9098 self certification that hot water has been adjusted to be within regulation by POC date of 9/6/2023 & begin monitoring for the next 7 days. Licensee to submit a 7 day log taken from the resident's bathrooms to CCL by 9/13/2023.
Type A
Section Cited
CCR
87309(a)
Storage Space
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation disinfectant & cleaning solutions under unlocked kitchen sing & 3 paint cans under residents bathroom sink in unlocked cabinet, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/06/2023
Plan of Correction
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Licensee to ensure that toxins, disinfectants & other items that constitute danger to residents are inaccessible at all time.Administrator removed paint and stored in locked shed in back of facility and agrees to keep kitchen cleaning solutions locked & maintain toxins locked at all times. Licensee to submit LIC 9098 self certification that all items that constitute danger to residents are locked and will be locked at all times to CCL by POC date of 9/6/2023.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:
DATE: 09/05/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/05/2023
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/05/2023 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405


FACILITY NAME: REDWOOD RETREAT

FACILITY NUMBER: 496803402

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/05/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87411(f)
Personnel Requirements - General
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks.  Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure.  A report shall be made of each screening, signed by the examining physician.  The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents.  A signed statement shall be obtained from each volunteer affirming that he/she is in good health.  Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on interview & record review, the licensee did not comply with the section cited above in 3 out of 5 staff TB tests were not performed which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/20/2023
Plan of Correction
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Administrator to submit a copy of the TB test with the results with the Proof of Corrections form by POC due date 9/20/2023 to clear citation.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:
DATE: 09/05/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/05/2023
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/05/2023 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405


FACILITY NAME: REDWOOD RETREAT

FACILITY NUMBER: 496803402

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/05/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87458(a)
Medical Assessment
(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, interview and record review, the licensee did not comply with the section cited above in 1 out of 5 residents (R1) did not have a current medical assessment on file which poses a potential health and safety risk to persons in care.
POC Due Date: 09/22/2023
Plan of Correction
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Licensee agrees to provide evidence of current assesssment to CCL by POC Due date 9/22/2023
Type B
Section Cited
CCR
87463(c)
Reappraisals
(c) The licensee shall arrange a meeting with the resident, the resident's representative, if any, appropriate facility staff, and a representative of the resident's home health agency, if any, when there is significant change in the resident's condition, or once every 12 months, whichever occurs first, as specified in Section 87467, Resident Participation in Decision Making.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, interview and record review, the licensee did not comply with the section cited above in 1 out of 5 residents (R1) did not have a signed reappraisal within 12 months which poses a potential health and safety risk to persons in care.
POC Due Date: 09/22/2023
Plan of Correction
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Licensee will submit Reappraisal signed by responsible party to CCL by POC due date 9/22/2023
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:
DATE: 09/05/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/05/2023
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/05/2023 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405


FACILITY NAME: REDWOOD RETREAT

FACILITY NUMBER: 496803402

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/05/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87465(a)(6)
Incidental Medical and Dental Care Services
(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, interview & record review, the licensee did not comply with the section cited above in 1 (R1)out of 2 residents medication review of did not record dosages of medications given which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/13/2023
Plan of Correction
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Licensee to ensure that all residents' medications are entered on a Centrally Stored Medication Record. Facility to provide CCL with copies of CSMR for all residents' medications by POC date of 9/13/2023.
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Type B
Section Cited
CCR
87411(c)(1)
Care of Persons with Dementia

87411(c )(1) Personnel Requirements – General All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69. Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on LPA's observation and record review, two out of five staff lacked required first aid certification, the licensee did not comply with the section cited above in two out of five staff which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/13/2023
Plan of Correction
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Licensee/Administrator to ensure all staff have required first aid certification training. Submit proof of staff's first aid certification by POC due date of 9/13/2023.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:
DATE: 09/05/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/05/2023
LIC809 (FAS) - (06/04)
Page: 5 of 10


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: REDWOOD RETREAT
FACILITY NUMBER: 496803402
VISIT DATE: 09/05/2023
NARRATIVE
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File review was initiated at 10:30 am. Five staff files and five resident files were reviewed. 2 out of 5 staff do not have required First Aid and CPR certificates (see LIC 809-D). Three (staff S1,S2,S3)out of five staff do not have required TB test on file (see LIC 809-D). Medications and medication records were reviewed and 1 out of 5 residents medication records were not current (see LIC 809-D). Training records were reviewed. 1 out of 5 residents (R1) did not have a current needs and services plan (see LIC 809-D).

LPA reviewed Licensing Information System (LIS) with administrator who stated that is corrected and updated at this time; no need to change any information. Disaster Drills are conducted quarterly with the last one being conducted on 8/23/2023. Administrator Certificates for Administrator Eric Moessing, 6017309740, expires on 8/16/2024.

Appeal of Rights Given.



The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.


LPA Hansen is requesting Licensee to update the following documents and submit to CCL by 10/1/2023:

LIC 308 Designated
LIC 500 Personnel Summary
LIC 610 Emergency Disaster Plan
LIC 9020 Register of Facility Client’s/Resident’s
Copy of Administrator Certificate
Copy of Certificate of Liability Insurance
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2023
LIC809 (FAS) - (06/04)
Page: 8 of 10
Document Has Been Signed on 09/05/2023 02:58 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405


FACILITY NAME: REDWOOD RETREAT

FACILITY NUMBER: 496803402

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/05/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87465(h)(2)
87465(h)(2)The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.


This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation by LPA and staff (see pic) medications for destruction were in unlocked closet next to front door. The medication shoud be centrally stored as required by regulations. This is a health & safety risk and/or a personal rights risk to residents in care.
POC Due Date: 09/06/2023
Plan of Correction
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Administrator to submit documentation they understand regulation by POC due date of 9/6/2023 & then documentation of staff training on regulation 87465(h)(2) with date, time, subject, duration, staff names and signatures of attendance.
POC due date 9/8/2023 to Community Care Licensing to clear the citation.
Type A
Section Cited
CCR
87465(i)
87465(i) Incidental Medical and Dental Care (i) Prescription medications which are not taken.. upon termination of services..are otherwise to be disposed of shall be destroyed.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on LPAs observation that the facility did not destroy 3 residents medications. which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/06/2023
Plan of Correction
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Administrator to ensure that facility is following required destruction procedures at all times. Items must be immediately destroyed according to Title 22 procedures. Administrator to sign self-certification that they have reviewed regulation 87456 Incidental Medical and Dental Care. Administrator agrees to send LPA Hansen self certification by 9/6/2023.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Bethany MoellersTELEPHONE: (707) 588-5026
LICENSING EVALUATOR NAME: Shannan HansenTELEPHONE: 707-588-5026
LICENSING EVALUATOR SIGNATURE:
DATE: 09/05/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/05/2023
LIC809 (FAS) - (06/04)
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