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Additionally, LPA conducted a review of facility’s transportation policy outlined in facility’s Admission Agreement, Plan of Operation, and Emergency Disaster Plan (LIC610E). Page 6 item G in facility Admission Agreement states they will make transportation available to residents "to the nearest appropriate health facilities for medical and dental appointments, social services agencies, shopping, recreational facilities, and religious activities, as outlined in the Resident Handbook."
LPA reviewed Resident Handbook. Page 31 of handbook does offer an outline of transportation services and days on which services will be available.
LPA reviewed facility's Plan of Operation (POO), section VIII pertaining to transportation. This section specifies in greater detail the times and days on which transportation services will be provided. Additionally, per the Plan of Operation, all Assisted Living (AL) residents can book a ride with Lyft by contacting the concierge. The cost is paid for by the facility, initially, but then charged back to the residents on their monthly statement. LPA discussed with Administrator including in the Admissions Agreement, or the Resident Handbook, the details stated in the POO to provide residents with clarity on services and charges. LPA discussed with Administrator alternative appointment scenarios that could fall outside of the specified days and times and making transportation available.
Facility has a van that is operated by staff (S1 and S2) that are licensed with a class B to drive facility van. LPA reviewed training record and driver's license class, both drivers possess class B license. Additionally, facility is in the process of getting a bus licensed for use that will be used in conjunction with the existing van. Upon LPA arrival, LPA observed van in operation. Driver was heading out, enroute to a resident medical appointment.
LPA reviewed facility's Emergency Disaster Plan (LIC610E), plan does not state that drills will be conducted with residents. However, residents are provided a Resident Emergency Preparedness Guide along with their Resident Handbook. Topics covered are: Resident Preparedness, In the Event of a Fire, Wildfire, Power Outage, Earthquake, Preparedness checklist, and Contacts. Guide does not state drills will be conducted with residents. On page 6 of guide, under "Community Basics to Know/Staffing," it states that "we conduct fire drills on a monthly basis, elopement drills...on a quarterly basis, and larger fire drills on an annual basis.
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