500300344-9-19-2023-27-AS-KHOS-CVUJFG-20230920070042

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 500300344
Report Date: 09/11/2023
Date Signed: 09/19/2023 05:30:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO AC/SC, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2023 and conducted by Evaluator Charlie Yang

PUBLIC

COMPLAINT CONTROL NUMBER: 27-AS-20230227114207

FACILITY NAME:	HOWARD PREP		FACILITY NUMBER:	500300344
ADMINISTRATOR:	CARLA STRONG		FACILITY TYPE:	775
ADDRESS:	1424 STONUM ROAD		TELEPHONE:	(209) 538-4000
CITY:	MODESTO	STATE: CA	ZIP CODE:	95351
CAPACITY:	320	CENSUS: 14	DATE:	09/11/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Carla Strong and Jesus Munoz		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff interferes with clients' personal relationship

INVESTIGATION FINDINGS:

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Unannounced complaint visit made out to this day program on 09/11/2023 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Carla Strong. Brief interview was conducted with the facility designated Administrator at this time.
Current census was 14 clients, of which, 6 were out of the day program at their respectable community programs for the day.
It was learned that this day program maintained a 3:1 ratio for clients to staff at all times.
This day program is vendorized through Valley Mountain Regional Center at this time.
The purpose of this complaint visit was to deliver the findings of this investigation to the day program and the designated personnel at this time.
Based on interviews and information gathered throughout the course of this investigation, it was learned that relationships do develop and clients are emotionally attached to one another. Based on interviews, it was learned that there haven't been any relationships that have developed recently since the return of the clients to in-person day program activities. There were a few relationships that were observed prior to COVID

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Charlie Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 27-AS-20230227114207

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO AC/SC, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833

FACILITY NAME: HOWARD PREP	FACILITY NUMBER: 500300344
	VISIT DATE: 09/11/2023

NARRATIVE

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taking place but nothing recent since that time.
It was learned that friendships and emotional attachments to other clients at the day program were accepted and even promoted. It was learned that clients were encouraged to be able to express their feelings to each other and day program staff as well.
It was learned that there weren't any restrictions set forth on day program clients to isolate themselves and not be able to sit, hold hands, or simply hug another client if they felt emotionally involved with them. It was learned that as long as the behavior was consensual and not inappropriate then day program staff did not intervene with these personal interactions.

As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

There were no deficiencies observed or cited at this time.

Exit Interview

SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Charlie Yang
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2023

LIC9099 (FAS) - (06/04)

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