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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500306146
Report Date: 12/22/2022
Date Signed: 12/22/2022 03:24:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2022 and conducted by Evaluator Jason Lund
COMPLAINT CONTROL NUMBER: 27-AS-20220916131407
FACILITY NAME:LAS PALMAS ESTATESFACILITY NUMBER:
500306146
ADMINISTRATOR:MILLER, KREGGFACILITY TYPE:
740
ADDRESS:1617 COLORADOTELEPHONE:
(209) 632-8841
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:89CENSUS: 85DATE:
12/22/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Le Ann Blocker Resident CoordinatorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Resident's hygiene needs are not being met
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jason Lund arrived at the above facility unannounced to complete a complaint investigation regarding the above allegation. LPA Lund Le Ann Blocker Resident Coordinator and explained the reason for the visit.

Resident's hygiene needs are not being met- Based on interviews with staff, residents, witness and Resident (R1). Facility records LIC602 for R1 dated 7/7/2022 indicates that R1 able to bath self with marginal self-care. Staff stated that they direct R1 to take showers on a daily basis. R1 will refuse to take showers sometimes but staff come back to R1 at a later time and R1 will take a shower. R1 wears a prosthesis and get help with staff to make sure get proper care and supervision that R1 needs. LPA Lund observed R1’s prosthesis and looked that R1 was getting proper care and supervision.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Stephenie DoubTELEPHONE: (916) 263-2131
LICENSING EVALUATOR NAME: Jason LundTELEPHONE: (916) 223-6752
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20220916131407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
FACILITY NAME: LAS PALMAS ESTATES
FACILITY NUMBER: 500306146
VISIT DATE: 12/22/2022
NARRATIVE
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Based facility records review, interviews with staff, witness and R1 on the information provided, it was unclear if resident's hygiene needs are not being met therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted with Le Ann Blocker Resident Coordinator and a copy of report was left.
SUPERVISOR'S NAME: Stephenie DoubTELEPHONE: (916) 263-2131
LICENSING EVALUATOR NAME: Jason LundTELEPHONE: (916) 223-6752
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2