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13 | On 2/3/2023, Licensing Program Analyst (LPA) Jason Lund arrived at the facility unannounced to complete a complaint investigation regarding the above allegations. LPA Lund meet with Le Ann Blocker Resident Coordinator and explained the reason for the visit.
Facility is not taking preventative measures to address bed bugs-LPA Lund reviewed facility records, interviewed staff and residents in care. LPA Lund reviewed the Clark Pest Control facility service history from 12/01/2021 through 11/17/2022 stating the facility has pest control service at the facility.
Based on facility records review, clients and staff interviews on the information provided, it was unclear if facility is not taking preventative measures to address roaches therefore the allegation was deemed UNSUBSTANTIATED.
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