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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500309399
Report Date: 09/26/2024
Date Signed: 09/26/2024 03:30:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2024 and conducted by Evaluator Valentin Hernandez
COMPLAINT CONTROL NUMBER: 04-CC-20240731092535
FACILITY NAME:CCCDS WALTER THOMPSON CHILD DEVELOPMENT CENTERFACILITY NUMBER:
500309399
ADMINISTRATOR:PARDEEP KAURFACILITY TYPE:
850
ADDRESS:2003 GLENDA WAYTELEPHONE:
(209) 537-9032
CITY:CERESSTATE: CAZIP CODE:
95307
CAPACITY:97CENSUS: 0DATE:
09/26/2024
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Cynthia VazquezTIME COMPLETED:
04:08 PM
ALLEGATION(S):
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Staff did not treat child with respect.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Valentin Hernandez and Anita Tristan conducted an unannounced complaint inspection to provide findings for the above allegation. LPAs Hernandez and Tristan met with Director, Cluadia Vazquez. LPAs reviewed the allegation, and toured the facility, inside and outside and a census was taken. LPA Hernandez observed no children present as the center had a minimum day due to a center all staff meeting. During today's visit, LPAs measured the cozy area.

Information gathered revealed that staff place children in a calming area when displaying behavioral issues. Licensee has a rolling credenza with the shelving side filled with toys, facing the wall. The backside of credenza, with postings, faces the classroom. Staff rolls the credenza in front of the calming area, segregating child from the rest of the classroom. With the arrangement of the furniture, the calming area has no open sides, and the child is enclosed without being able to exit. This area is approximately 2 feet 9 inches high, 2 feet 6 inches in length and 2 feet 10 inches wide.

Based upon LPA Hernandez’s observations, documentation, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is to be cited. Exit interview conducted with Director, Claudia Vazquez. Plan Of Correction and Appeal Rights were given and discussed.

A Notice of Site Visit to be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20240731092535
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CCCDS WALTER THOMPSON CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 500309399
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
10/10/2024
Section Cited
CCR
101223(a)(2)
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Personal Rights- (a)The licensee shall ensure that each child is accorded the following personal rights: (2). To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs.

This requirement has not been met as evidenced by:
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Director stated she will provide a staff training regarding personal rights regulations.

A copy of attendance and detailed meeting agenda to be submitted to Fresno Community Care Licensing office by POC due date of 10/10/2024.
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Based on interviews conducted and LPA observations reflecting staff used the rolling the credenza to cover calming area enclosing child inside. This poses a potential health risk to the health and safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Valentin Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
LIC9099 (FAS) - (06/04)
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