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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500309413
Report Date: 05/01/2026
Date Signed: 05/01/2026 04:01:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2026 and conducted by Evaluator Priscilla Zamudio
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260423144205
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
500309413
ADMINISTRATOR:NICOLE BULLFACILITY TYPE:
850
ADDRESS:3912 HONEY CREEKTELEPHONE:
(209) 545-1664
CITY:MODESTOSTATE: CAZIP CODE:
95356
CAPACITY:92CENSUS: 52DATE:
05/01/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Ariel Babbitt, Assistant DirectorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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On 05/01/2026, Licensing Program Analysts (LPAs) Priscilla Zamudio and Miguel Herrera conducted an unannounced complaint inspection at the facility to gather information and investigate the above allegation. LPAs met with Assistant Director, Ariel Babbitt, who accompanied LPAs during tour of the facility both inside and outside. LPAs explained the allegation and took a census. LPAs reviewed records, conducted interviews and made observations.

During the course of the investigation, LPA Zamudio conducted interviews with the reporting party, parents and staff. Interviews and record review confirmed that the facility was out of ratio on multiple occasions.

Based upon the information gathered, this agency determined that the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, deficiency will be cited (see 9099-D). Exit interview conducted with the Assistant Director, Ariel Babbitt.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20260423144205
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 500309413
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/15/2026
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio
(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement was not met as evidenced by:
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Assistant Director stated that she will write a plan of action on how facility will ensure ratios are being met and that qualified staff are supervising children. She stated they are in the process of hiring additional staff. Verification of completed POC to be submitted to licensing within POC due date.

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Interviews and record review revealed that staff have been out of ratio on multiple occasions, typically during early morning, while coverage is being arranged.
This poses a potential risk to the health, safety, or personal rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
LIC9099 (FAS) - (06/04)
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