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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500309413
Report Date: 05/14/2026
Date Signed: 05/14/2026 04:04:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2026 and conducted by Evaluator Priscilla Zamudio
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260507152502
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
500309413
ADMINISTRATOR:NICOLE BULLFACILITY TYPE:
850
ADDRESS:3912 HONEY CREEKTELEPHONE:
(209) 545-1664
CITY:MODESTOSTATE: CAZIP CODE:
95356
CAPACITY:92CENSUS: 64DATE:
05/14/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Ariel BabbittTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Classroom operating out of ratio.
INVESTIGATION FINDINGS:
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On 05/14/2026, Licensing Program Analyst (LPA) Priscilla Zamudio conducted an unannounced complaint inspection at the facility to gather information and investigate the above allegation. LPA met with Assistant Director, Ariel Babbitt, who accompanied LPA during tour of the facility and took a census. LPA explained the allegation, reviewed records, conducted interviews and made observations.

During the course of the investigation, LPA Zamudio conducted interviews with the reporting party, parents and staff. Interviews and LPA observation confirmed that on multiple occasions, during naptime, there was only one teacher supervising up to 24 children, who were not all asleep and there were no remaining teachers immediately available to meet the overall ratio requirements.

Based upon the information gathered, this agency determined that the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, deficiency will be cited (see 9099-D). Exit interview conducted with the Assistant Director, Ariel Babbitt.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20260507152502
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 500309413
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/28/2026
Section Cited
CCR
101230(c)
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101230 Activities
(c) A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center. This requirement was not met as evidenced by:
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Assistant Director stated that she will write a plan of action on how the facility will ensure ratios during naptime are being met. Verification of completed POC to be submitted to licensing within due date.
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Interviews, observation and record review revealed that on multiple occasions, during naptime, there was one teacher supervising up to 24 napping children, however, there were several children walking around the classroom. In addition, there were no remaining teachers immediately available to meet the overall ratio requirements. This poses a potential risk to the health, safety, or personal rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jose Penate
LICENSING EVALUATOR NAME: Priscilla Zamudio
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2