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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500314924
Report Date: 08/16/2023
Date Signed: 08/16/2023 11:59:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2023 and conducted by Evaluator Julie Baptista
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20230622092222
FACILITY NAME:KIDDIE KINGDOMFACILITY NUMBER:
500314924
ADMINISTRATOR:CASTILLO, DAISYFACILITY TYPE:
850
ADDRESS:3900 MORGAN ROAD, SUITE GTELEPHONE:
(209) 537-8944
CITY:CERESSTATE: CAZIP CODE:
95307
CAPACITY:70CENSUS: 28DATE:
08/16/2023
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Monique WhitworthTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Due to lack of supervision, child was injured by another child
INVESTIGATION FINDINGS:
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On 8/16/2023 Licensing Program Analysts (LPAs) Julie Baptista and Valerie Mireles conducted an unannounced complaint inspection at child care center. LPAs explained reason for visit and were met with a teacher. The office manager arrived shortly after. There were 28 children and four teachers watching the children. An additional two staff were assisting with front desk, preparing the classroom for activity and cleaning up meal time. During visit on 6/27/23 there were 32 preschool children and three staff in the outside play yard. From observation and staff interviews, facility maintains ratios. Due to the size of the play yard staff may not be immediately close to the children to help prevent incidents when outside. Staff were observed to move around the outside play yard and speak to the children. There are no structures in the play yard to obstruct visual observation. Children were running from area to area in the play yard. Children move from one area of the play yard to another randomly.
During the inspection today, 8/16/2023, LPAs observed children and teachers separted in two groups. The children were sitting at tables painting in one class.Teachers were sitting next to the children helping Continued on 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Julie Baptista
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20230622092222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: KIDDIE KINGDOM
FACILITY NUMBER: 500314924
VISIT DATE: 08/16/2023
NARRATIVE
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with the painting, providing supplies and directing and asking questions of the children. The other class went outside and were painting on a large poster paper. Teachers were sitting with the children helping with the paint and talking with the children. Per interviews and record review there have been incidents of minor injuries with children such as scratches or scrapes. Teachers are writing up "Ouch" reports. There is not a preponderance of evidence to sustain that the injuries occur due to a lack of supervision. Per the office manager, the facility allows teachers to have cell phone on their person but can use only to document any Ouch report. Teachers should not be on cell phone for personal use.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today’s visit. Exit interview conducted with the Office Manager, Monique Whitworth. Appeal rights were provided. A Notice of Site Visit was provided.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Julie Baptista
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2