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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 502700117
Report Date: 01/16/2025
Date Signed: 01/16/2025 04:29:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2024 and conducted by Evaluator Renee Campbell
COMPLAINT CONTROL NUMBER: 27-AS-20241204103534
FACILITY NAME:STEPS HOMEFACILITY NUMBER:
502700117
ADMINISTRATOR:TYRONE RUSHFACILITY TYPE:
735
ADDRESS:560 ASHLAND AVENUETELEPHONE:
(415) 652-6720
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:5CENSUS: 4DATE:
01/16/2025
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Ty Rush, AdministratorTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff engaged in a sexual inappropriate relationship with client.
INVESTIGATION FINDINGS:
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On 01/16/2025, Licensing Program Analyst (LPA) Renee Campbell arrived to the facility unannounced to present findings for a complaint. LPA Campbell met with Administrator Ty Rush and explained the purpose of the visit.

Regarding the allegation that staff engaged in a sexually inappropriate relationship with a client, S1 admitted to having a sexual relationship with R1. S1 also admitted that they knew staff and clients were not allowed to date. Both R1 and S1 stated that the interactions occurred outside of the facility and no other staff were aware of the inappropriate relationship.

Based on interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6, the following deficiency is being cited on the attached 809-D during this visit.
An exit interview was conducted, and copies of the report and appeal rights left.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Renee Campbell
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20241204103534
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: STEPS HOME
FACILITY NUMBER: 502700117
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/16/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/01/2025
Section Cited
CCR
80072(a)(1)
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Each client shall have personal rights which include, but are not limited to, the following:..To be accorded dignity in his/her personal relationships …To be accorded safe, healthful and comfortable accommodations…This requirement was not met as evidenced by:
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The licensee will create an updated training plan for staff on Title 22 with a focus on consequences of violation and the vulnerability of the population served. The licensee will also consult with leadership on support requirements for new admissions going forward.
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Based on interviews, staff admitted to having a sexually inappropriate relationship with a resident in care which poses an immediate Health, Safety or Personal Rights risk to persons in care.
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Administrator Rush will provide the new Title 22 training design and admission requirements for possible new residents by POC 02/15/2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Renee Campbell
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
LIC9099 (FAS) - (06/04)
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