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32 | Staff did not assist resident with their cleaning needs – LPA Lund reviewed facility records, interviewed reporting party, staff, residents and witnesses. LPA Lund reviewed three residents (LIC625) Appraisal/Needs and Services Plans. Residents interviewed stated that their cleaning needs are being met by staff. Witnesses interviewed stated that their family members (Residents) cleaning needs are being met by staff.
Based on records review, interviews with reporting party, staff, residents and witness the information provided, it was unclear if staff did not assist resident with their cleaning needs therefore the allegation was deemed UNSUBSTANTIATED.
Facility refrigerator is in disrepair – LPA Lund interviewed reporting party, staff, residents, witnesses, and LPA Lund’s observation. LPA didn’t observe any of the two refrigerators and freezer to be in disrepair on during visits on 12/21/2023 and 4/22/2024. Interviews with residents, staff, and witnesses stated that they have never observed the refrigerators and freezer to be in disrepair.
Based on interviews with reporting party, staff, residents, witnesses and LPA Lund’s observation the information provided, it was unclear if facility refrigerator is in disrepair therefore the allegation was deemed UNSUBSTANTIATED.
Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore this allegation is unsubstantiated.
An exit interview was conducted, and copies of the report and appeal rights left. |