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13 | Licensing Program Analyst (LPA) Victoria Brown and Dana Garcia, Associate Governmental Program Analyst (AGPA) arrived unannounced to conclude a complaint investigation on 10/12/22 at 11:00AM. The team met with Consulita Fernando, Assistant Administrator and stated the purpose of the visit. The team toured the facility physical plant inside and outside during this visit. The team also interviewed residents (R1-R7) and Consulita Fernando, Assistant Administrator during this visit. During the tour the team observed a random amount of rooms, furnishings, common areas and kitchen. The team did not observe any cats on the premises but there was cat food in resident #1's room. R1 admitted ownership of 1 cat that resides inside and outside of the faciity. R1-R7 all concur that they do not have bug or flea bites. The team observed several (type unknown but small in size) bugs on R2's bed and flies in the facility during this visit. Consulita Fernando, Assistant Administrator stated that there is a Orkin Pest Control contract in place and that there was a service conducted two weeks ago. However, the service does not include furniture and/or bedding checks. |