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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 502700754
Report Date: 11/13/2023
Date Signed: 11/29/2023 02:37:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2023 and conducted by Evaluator Arielle Pascua
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20230120163415
FACILITY NAME:DREAM CAREFACILITY NUMBER:
502700754
ADMINISTRATOR:HAWES, JULIANFACILITY TYPE:
735
ADDRESS:2004 KRUGER DRIVETELEPHONE:
(209) 661-4666
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:4CENSUS: 3DATE:
11/13/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Julian HawesTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Facility is not financially solvent
INVESTIGATION FINDINGS:
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On 11/13/2023, an Office meeting was conducted on this day by the Sacramento South Regional Office via Microsoft Teams. The purpose of this office meeting was to deliver complaint findings for the allegation above. Present at the meeting resent at the meeting were Regional Manager (RM), Stephenie Doub, Licensing Program Managers (LPMs), Lisa Rios and Liza King, Licensing Program Analyst (LPA), Arielle Pascua, and Representing the facility, Licensee, Julian Hawes, and Jacob Reinhardt.

On 1/17/2023, the Sacramento South Regional Office received a complaint in regards to financial concerns are the facility, and a trust audit was requested and conducted by the Department’s Audit Section. During the course of the investigation, the department attempted to obtain facility documents to help in the course of this investigation. On 07/11/2023, a zoom meeting was conducted with Jacob Reinhardt and Licensee, Julian Hawes and the Sacramento South Regional Office Adult and Senior Staff.It was advised that the Licensee had until 07/21/2023 to submit documentation for the solvency audit and a follow up email by the auditor was conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Arielle Pascua
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20230120163415
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: DREAM CARE
FACILITY NUMBER: 502700754
VISIT DATE: 11/13/2023
NARRATIVE
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On 07/24/2023, an email was sent to Jacob Reinhardt inquiring the status of the documentation, and it was stated that documents were sent out certified mail on 07/21/2023 and delivery was expected on 07/26/2023. On 08/17/2023 an email was sent to Jacob Reinhardt informing him that the remaining documents were still outstanding and an extension was given to 09/01/2023 however, the department did not receive a response to the email.

The department reviewed facility documentation such as the lease agreement, insurance information, and bank statements, However, it was observed that the bank statements were for Dream Care, Inc. and not Dream Care, LLC therefore was not relevant to the solvency audit being conducted by the department.

Based on the information gathered and inability to obtain documentation, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported.

There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the facility.

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Arielle Pascua
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2