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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 502701313
Report Date: 05/28/2026
Date Signed: 05/28/2026 03:50:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2026 and conducted by Evaluator Arielle Pascua
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20260527094853
FACILITY NAME:MORNING STAR CARE HOMEFACILITY NUMBER:
502701313
ADMINISTRATOR:GOREAL, KALVENFACILITY TYPE:
740
ADDRESS:3408 GATEWOOD DRIVETELEPHONE:
(209) 408-8534
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:6CENSUS: 5DATE:
05/28/2026
UNANNOUNCEDTIME BEGAN:
12:25 PM
MET WITH:Kalven Goreal TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Facility is in disrepair
INVESTIGATION FINDINGS:
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On 05/28/2026, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA Pascua met with Facility Designated Administrator (FDA), Kalven Goreal and explained the purpose of the visit.

Current census was 5. 4 out 5 residents were observed in the common areas of the facility watching tv.
A brief interview with FDA Goreal was conducted.

It was alleged that the facility was in disrepair. On 04/13/2026, LPA Pascua was notified by the facility that floor and kitchen renovations would be taking place. LPA Pascua verified with FDA Goreal that the facility had a plan in place to ensure safe and comfortable accommodations for residents during the renovation process.During this visit, LPA Pascua toured the facility and observed that floor renovations were being conducted in each resident bedroom. It was verified that all bedroom flooring renovations would be completed by the end of the day on 05/28/2026.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Arielle Pascua
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20260527094853
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: MORNING STAR CARE HOME
FACILITY NUMBER: 502701313
VISIT DATE: 05/28/2026
NARRATIVE
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LPA Pascua also toured the facility restroom and confirmed that it was in working condition. Additionally, the facility had a sufficient food supply to meet residents’ needs and had been coordinating with outside resources to ensure all resident needs continued to be met throughout the renovation process. Based on the information gathered during the investigation, the facility was not found to be in disrepair. The facility is currently undergoing renovations and has followed the appropriate process to ensure the facility remains maintained and safe for residents.
Based on statements obtained, records review and observations during the investigation process, LPA was unable to corroborate the allegations. The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred.

An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Arielle Pascua
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2