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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 502701372
Report Date: 05/05/2026
Date Signed: 05/05/2026 10:58:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2026 and conducted by Evaluator Noel Wolf Petersen
COMPLAINT CONTROL NUMBER: 27-AS-20260428091840
FACILITY NAME:ALAMO HEALTH MANAGEMENT OF TURLOCKFACILITY NUMBER:
502701372
ADMINISTRATOR:RICHARDSON, CHELSEYFACILITY TYPE:
735
ADDRESS:1617 COLORADO AVENUETELEPHONE:
(415) 710-7538
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:84CENSUS: 80DATE:
05/05/2026
UNANNOUNCEDTIME BEGAN:
06:00 AM
MET WITH:Chelsey RichardsonTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure residents are smoking in the designated areas
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst, LPA, Noel Wolf Petersen arrived unannounced to the facility to conduct a complaint investigation of the above allegation, lpa met with facility administrator chelsey richardson to explain the purpose of the visit.

Facility residents on two of 9 daily smoke breaks observed were largely contained within the defined smoking areas. LPA observed one resident asked to return to the designated area smoking area. No residents were observed smoking thier private smokable resources in observations made during non smoking break times. two facility staff support the statement that sometimes people do smoke outside the designated smoking area, and the facility policy is to encourge them to move to a public space like the sidewalk or to the designating smoking area.

LPA gave guidance, with a population of smokers thats 50+ people there might not be enough attractive spaces to smoke in, and the layout could better accomodate those wishing to leave the smoking area by adding more benches or shady areas to the smoking area to encourage its use. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.No citation issued, A copy of the report was read and given to the staff. appeal rights provided, exit interview conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Liza King
LICENSING EVALUATOR NAME: Noel Wolf Petersen
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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