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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 502701372
Report Date: 08/20/2025
Date Signed: 08/20/2025 05:13:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2025 and conducted by Evaluator Renee Campbell
COMPLAINT CONTROL NUMBER: 27-AS-20250723165311
FACILITY NAME:ALAMO HEALTH MANAGEMENT OF TURLOCKFACILITY NUMBER:
502701372
ADMINISTRATOR:DOMINICI, ANDREWFACILITY TYPE:
735
ADDRESS:1617 COLORADO AVENUETELEPHONE:
(415) 710-7538
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:84CENSUS: 61DATE:
08/20/2025
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Chelsey Richardson, Client Care DirectorTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not maintain a comfortable temperature for resident.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Regarding the allegation that staff did not maintain a comfortable temperature for residents, it was reported that the AC in room R1's room went out on the night of 07/23/2025 as reported in the incident report submitted on 07/25/2025. R1 had to use a fan. Resident 5 (R5) stated that after the AC went out, it took two days to get a fan in the room. R4 reported that fans had been provided quickly the next day because they were already on premises. When interviewed, R6 also reported that they had heard of one resident who reported that their AC didn't work but that no one else had problems on 07/23/2025. Per the Clinical Director, Chelsey Richardson, the community received quotes for the AC repair the next morning, and moved residents to rooms with a working AC.
Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, and therefore this allegation is UNSUBSTANTIATED. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 6 no deficiencies cited. Exit interview was held and a copy of report was given to Chelsey Richardson, Client Care Director.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Renee Campbell
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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