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13 | An unannounced complaint visit was conducted today by Licensing Program Analyst (LPA) Stefanie Galvan. LPA met with Director, Monika Martin and toured facility inside and outside. A census was taken. LPA reviewed the above listed allegations with the licensee. The purpose of today’s visit was to close the above complaint investigation. The investigation consisted of interviews with the director and owner, along with record reviews. Copies of facility records including the parent handbook and facility policies were also reviewed. Copies of activity sheets and text message print-outs were reviewed. Although the allegations may have happened or are valid, based on statements received during the investigation, observations and review of records, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegations are UNSUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency cited during today's visit. Exit interview was conducted with Director, Monika Martin. A copy of this report along with appeal rights were discussed and given to Monika Martin. A Notice of Site Visit is to be posted for 30 days.
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