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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503810288
Report Date: 06/12/2025
Date Signed: 06/12/2025 10:36:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2025 and conducted by Evaluator Xona Xayavong
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250409090316
FACILITY NAME:TRINITY PRESCHOOLFACILITY NUMBER:
503810288
ADMINISTRATOR:TORREZ, CASSANDRAFACILITY TYPE:
860
ADDRESS:1600 CARVER RDTELEPHONE:
(209) 578-5625
CITY:MODESTOSTATE: CAZIP CODE:
95350
CAPACITY:109CENSUS: 60DATE:
06/12/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Site Supervisor Hanna CunninghamTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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1. Staff did not ensure child’s diapering needs were met.
INVESTIGATION FINDINGS:
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On 6/12/2025, Licensing Program Analyst (LPA) Xona Xayavong conducted an unannounced complaint inspection and met with Site Supervisor Hanna Cunnningham. LPA toured the facility indoors and outdoors, and a census was taken. LPA explained the purpose of the inspection was to deliver finding for the above allegation.

During the course of the investigation, LPA Xayavong conducted two unannounced complaint inspections at the facility on April 11, 2025, and May 22, 2025. As part of the investigation, LPA interviewed staff and parents, reviewed staff and children’s files, conducted observations within the facility, and obtained relevant documentation.

Observations and interviews conducted indicated that staff adhered to the facility’s diapering policy and procedures. (Continue on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20250409090316
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: TRINITY PRESCHOOL
FACILITY NUMBER: 503810288
VISIT DATE: 06/12/2025
NARRATIVE
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LPA confirmed, through both direct observation and review of documentation, that children’s diapering needs were consistently met and appropriately recorded. Also, interviewees did not report any concerns regarding the diapering practices at the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is determined to be UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is being cited.
An exit interview was conducted, and the report was reviewed with Site Supervisor Hanna Cunningham. Appeal rights and a copy of this report were provided. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit was issued and is required to be posted for 30 consecutive days
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2