503810288-5-6-2026-04-CC-KMWS-DUQSB9-20260604134335

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 503810288
Report Date: 05/06/2026
Date Signed: 05/06/2026 02:34:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2026 and conducted by Evaluator Erica Pacheco

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20260303124229

FACILITY NAME:	TRINITY PRESCHOOL		FACILITY NUMBER:	503810288
ADMINISTRATOR:	TORREZ, CASSANDRA		FACILITY TYPE:	860
ADDRESS:	1600 CARVER RD		TELEPHONE:	(209) 578-5625
CITY:	MODESTO	STATE: CA	ZIP CODE:	95350
CAPACITY:	109	CENSUS: 54	DATE:	05/06/2026
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Cassandra Torrez		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Daycare child sustained injuries due to staff neglect or physical abuse

INVESTIGATION FINDINGS:

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On May 06, 2026, Licensing Program Analyst (LPA) Erica Pacheco conducted an unannounced complaint inspection to provide findings regarding the above allegation. LPA met with Director Cassandra Torrez, toured the facility inside and outside and a census was taken. LPA explained and discussed the allegation and finding with Director.

During the investigation, LPA reviewed facility records, interviewed staff and parents. Due to inconsistent statements obtained, the information did not corroborate allegation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiencies are being cited during today’s visit. Exit interview conducted with the Director Cassandra Torrez. Appeal rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:	DATE: 05/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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