503904239-1-6-2026-04-CC-JPAO-DQ4R3Q-20260107114017

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 503904239
Report Date: 01/06/2026
Date Signed: 01/06/2026 09:52:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2025 and conducted by Evaluator Aurelio Mendoza

PUBLIC

COMPLAINT CONTROL NUMBER: 04-CC-20251013203816

FACILITY NAME:	VASQUEZ, CONNIE FAMILY CHILD CARE		FACILITY NUMBER:	503904239
ADMINISTRATOR:	VASQUEZ, CONNIE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(209) 537-4540
CITY:	CERES	STATE: CA	ZIP CODE:	95307
CAPACITY:	14	CENSUS: 4	DATE:	01/06/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Licensee Connie Vasquez		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Provider did not provide adequate supervision resulting in day care children engaging in inappropriate behavior.

INVESTIGATION FINDINGS:

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On 01/06/2026, Licensing Program Analyst (LPA) Aurelio Mendoza conducted an unannounced complaint inspection at the facility to deliver findings for the allegation: (1) Provider did not provide adequate supervision resulting in day care children engaging in inappropriate behavior.

This complaint was received by Child Care Licensing on October 13, 2025.

LPA met with Licensee Connie Vasquez, who accompanied LPA during a tour of the facility, both inside and outside. LPA explained the allegation and took a census.

During the investigation, LPA conducted unannounced inspections on 10/17/2025 (complaint opening), 10/28/2025 (follow-up), and 01/06/2026 (delivery of findings). LPA interviewed the complainant, the licensee, daycare staff, and five parents; attempted to interview three daycare children; reviewed facility records; and made observations during walkthroughs (continued on LIC9099-C).

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:	DATE: 01/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20251013203816

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: VASQUEZ, CONNIE FAMILY CHILD CARE	FACILITY NUMBER: 503904239
	VISIT DATE: 01/06/2026

NARRATIVE

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The investigation determined the allegation to be unsubstantiated. Parent interviews and record reviews produced conflicting statements. Several parents provided positive feedback regarding supervision, citing consistent communication, structured routines, and staff presence during drop-offs and pick-ups. Some parents expressed gratitude for the provider’s structured approach, noting that children were well-disciplined and thriving academically and socially after leaving care.

Other parents raised concerns about supervision and communication related to specific incidents; however, these concerns could not be corroborated through interviews, records, or observations. During LPA’s visits, children were observed engaged in activities such as block play and coloring, with staff providing line-of-sight supervision at all times. No observations indicated children were left unattended.

A review of facility records did not reveal any patterns of deficiencies or immediate risk citations related to lack of supervision. Based on conflicting statements, record reviews, and observations, the allegation may or may not have occurred.

This agency determined the complaint is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is Unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiencies were cited.

An exit interview was conducted with Licensee Connie Vasquez. This report was reviewed in its entirety. A copy of the report and Appeal Rights were provided and discussed. LIC 9213 Notice of Site Visit was issued and must remain posted for 30 days. Failure to comply with posting requirements may result in a $100 civil penalty (end of report).

SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Aurelio Mendoza
LICENSING EVALUATOR SIGNATURE:	DATE: 01/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2026

LIC9099 (FAS) - (06/04)

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