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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503909757
Report Date: 05/31/2024
Date Signed: 05/31/2024 06:51:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2024 and conducted by Evaluator Miguel Herrera
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20240503135106
FACILITY NAME:RUELAS-VARGAS, DALILA FAMILY CHILD CAREFACILITY NUMBER:
503909757
ADMINISTRATOR:RUELAS-VARGAS, DALILAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 505-4009
CITY:PATTERSONSTATE: CAZIP CODE:
95363
CAPACITY:14CENSUS: 9DATE:
05/31/2024
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Dalila Ruelas-VargasTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Facility operated over capacity.
INVESTIGATION FINDINGS:
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On 5/31/2024 Licensing Program Analyst (LPA) Miguel Herrera conducted an unannounced inspection to complete the complaint investigation that was received on 05/03/2024. LPA met with Dalila Ruelas-Vargas to discuss the purpose of the inspection. LPA Herrera provided Spanish services to Licensee Ruelas-Vargas as she is a Spanish speaker. A tour of the home was conducted, and census was taken.

During the course of the investigation LPA Herrera interviewed Licensee Dalila Ruelas-Vargas, staff and obtained timesheets for children enrolled in subsidized care for March 2023 and May 2023. Although LPA Herrera obtained timesheets indicating the facility was operating out of ratio at certain times, LPA Herrera did not observe the facility operating out of ratio during the two inspections that LPA conducted. During interviews LPA Herrera reviewed licensee’s roster and was given children’s schedules that did not corroborate with the facility operating out of ratio. The licensee stated that the timesheets were completed erroneously by both the parents and her.
Therefore, the finding of this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged allegation did or did not occur.
Continued on LIC 9099-C.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20240503135106
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: RUELAS-VARGAS, DALILA FAMILY CHILD CARE
FACILITY NUMBER: 503909757
VISIT DATE: 05/31/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency was cited during today's inspection. An exit interview was conducted with Licensee Dalila Ruelas-Vargas. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit (LIC 9213) form will be posted on the facility's parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Juvenal Moctezuma
LICENSING EVALUATOR NAME: Miguel Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2