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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503911641
Report Date: 02/03/2023
Date Signed: 02/03/2023 03:01:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2022 and conducted by Evaluator Julie Baptista
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20221219163043
FACILITY NAME:OREGEL, NANCY FAMILY CHILD CAREFACILITY NUMBER:
503911641
ADMINISTRATOR:OREGEL, NANCYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 499-2779
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:14CENSUS: 10DATE:
02/03/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Nancy OregelTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Uncleared adult
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Julie Baptista and LPM Cynthia Brannon conducted an unannounced complaint inspection to provide findings for the above allegation. LPA Baptista met with licensee, Nancy Oregel. LPA Baptista explained the allegation, and toured the facility. LPA Baptista observed seven sleeping children, and three sleeping infants, the licensee and staff 2.

During the course of this investigation, LPA made observations and conducted interviews with staff, licensee and parents. LPA reviewed fingerprint clearances. Based upon LPA Baptista’s observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Licensee allowed staff #1 to be in the home, working with children in care without verifying staff #1’s clearance. Per interviews, staff #1 in not always under licensee’s direct supervision when staff #1 is working with children.
Continued on LIC 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Julie Baptista
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 04-CC-20221219163043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: OREGEL, NANCY FAMILY CHILD CARE
FACILITY NUMBER: 503911641
VISIT DATE: 02/03/2023
NARRATIVE
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Type A deficiency was cited. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A completed signed copy of the LIC 9224 will be placed in each child’s file.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, this deficiency is to be cited. Exit interview conducted with the licensee, Nancy Oregel. Plan Of Correction/Appeal Rights were given and discussed. A Notice of Site Visit was posted on parent board in the presence of LPA Baptista..

A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
To order forms, etc. visit our website at www.ccld.ca.gov
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Julie Baptista
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 04-CC-20221219163043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: OREGEL, NANCY FAMILY CHILD CARE
FACILITY NUMBER: 503911641
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/03/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/10/2023
Section Cited
CCR
102370(d)(1)
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Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing, or volunteering in a licensed facility: Obtain a California clearance or a criminal record exemption
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Licensee, Nancy Oregel, is to ensure Staff #1 does not return to facility until fingerprint clearance has been received. Licensee is aware that staff #1 is unable to work with children in care until fingerprint clearance has been granted. Licensee shall provide a written
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as required by the Department.
This requirement was not met as evidenced by interviews conducted reflect that staff #1 was present in the facility, providing care and supervision to children in care. This is an immediate personal rights, health and safety to the children in care. A $ 500.00 civil penalty has been assessed.
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statement of her procedure to ensure verification of new staff is cleared before staff can begin working with children in care. This procedure shall be sent to the Fresno Community Care Licensing office by 2/10/2023.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Julie Baptista
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/19/2022 and conducted by Evaluator Julie Baptista
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20221219163043

FACILITY NAME:OREGEL, NANCY FAMILY CHILD CAREFACILITY NUMBER:
503911641
ADMINISTRATOR:OREGEL, NANCYFACILITY TYPE:
810
ADDRESS:2525 GREENBORO STTELEPHONE:
(209) 499-2779
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:14CENSUS: 7DATE:
02/03/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Nancy OregelTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee is not allowing daycare children’s parents inside the facility
INVESTIGATION FINDINGS:
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 Licensing Program Analysts (LPA) Julie Baptista and LPM Cynthia Brannon conducted an unannounced complaint inspection to provide findings for the above allegation. LPA met with licensee, Nancy Oregel. LPA explained the allegation, licensee is not allowing daycare children’s parents inside of facility. LPA toured the facility. LPA Baptista observed seven sleeping children, three sleeping infants, licensee and staff 2. During the course of this investigation, LPA interviewed staff/parents and reviewed facility records. Interviews conducted reflect that during COVID, parents did stay outside of the home but did not ask if they could enter the home to observe their children.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today’s visit. Exit interview conducted with licensee, Nancy Oregel. Appeal rights were provided. A Notice of Site Visit was posted on parent board in presence of LPA Baptista.
A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Julie Baptista
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5