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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503912200
Report Date: 12/12/2024
Date Signed: 12/12/2024 10:56:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2024 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 04-CC-20241008085556
FACILITY NAME:OREGEL, NANCY FAMILY CHILD CAREFACILITY NUMBER:
503912200
ADMINISTRATOR:OREGEL, NANCYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 499-2779
CITY:TURLOCKSTATE: CAZIP CODE:
95382
CAPACITY:14CENSUS: 11DATE:
12/12/2024
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Nancy OregelTIME COMPLETED:
11:49 AM
ALLEGATION(S):
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Provider caused injury to daycare child.
INVESTIGATION FINDINGS:
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On 12/12/2024 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection to provide findings for the above allegation. LPA met with licensee, Nancy Oregel. LPA explained the allegation. LPA observed 3 staff providing educational activities to 11 children in care.

During the course of this investigation LPA Tristan conducted interviews, reviewed policy and producers, conducted file review and obtained documentation.

Based upon conflicting information gathered from interviews conducted, documentation received, and LPA observation and it was determined that the allegation that provider caused injury to daycare child is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

***Continued in 9099-C***


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20241008085556
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: OREGEL, NANCY FAMILY CHILD CARE
FACILITY NUMBER: 503912200
VISIT DATE: 12/12/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today’s visit.

Exit interview conducted with the licensee, Nancy Oregel. Notice of Site Visit will be posted for 30 day and Appeal Rights were given and discussed.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4