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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 507004751
Report Date: 03/17/2023
Date Signed: 03/17/2023 02:26:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2023 and conducted by Evaluator Jason Lund
COMPLAINT CONTROL NUMBER: 27-AS-20230217123024
FACILITY NAME:TURNER RESIDENTIAL CAREFACILITY NUMBER:
507004751
ADMINISTRATOR:TURNER, WILL J.FACILITY TYPE:
735
ADDRESS:613 FLOYD AVENUETELEPHONE:
(209) 522-5600
CITY:MODESTOSTATE: CAZIP CODE:
95350
CAPACITY:12CENSUS: 10DATE:
03/17/2023
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Administrator Will Turner TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff did not distribute resident's medication as prescribed
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation. LPA Lund was met with Administrator Will Turner and explained the reason for the visit.

Staff did not distribute resident's medication as prescribed- Based on records reviewed and interviews conducted with staff, and witnesses. Client (C1) received a 30- day supply of medication on 10/7/2022 with no refills from a 24-hour visit. The medication was ordered by discharge doctor, not C1’s primary care doctor. Cl’s Conservator, Administrator Will Turner & C1 had a video meeting with C1’s primary care doctor on 10/14/2022. According to C1’s conservator the primary care doctor did order a new supply of medication for C1. LPA Lund interviewed the facility’s pharmacy, and they never received a new order from C1’s primary care doctor.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Stephenie Doub
LICENSING EVALUATOR NAME: Jason Lund
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20230217123024
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
FACILITY NAME: TURNER RESIDENTIAL CARE
FACILITY NUMBER: 507004751
VISIT DATE: 03/17/2023
NARRATIVE
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Based on records review and interviews the facility did have a 30- day supply of medication for C1, but there was no reorder from C1’s primary care doctor from the meeting on 10/14/2022.

The Department (CCLD) has found the allegations. Unsubstantiated.

A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred.



An exit interview was conducted with Administrator Will Turner and report left.
SUPERVISORS NAME: Stephenie Doub
LICENSING EVALUATOR NAME: Jason Lund
LICENSING EVALUATOR SIGNATURE:

DATE: 03/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/17/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2