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13 | LPA Hiratsuka, conducted the investigation into the allegations above. LPA wore a surgical mask during visit and observed all staff wearing surgical masks.
LPA Hiratsuka investigated the allegations: Facility not providing adequate food service.
LPA interviewed 11 residents. LPA also received the menu for the week and observed lunch being served. All residents stated the food is good and they get enough to eat. They had no complaints about food quality.
Based on the above, the allegation is unfounded.
“This agency has investigated the complaint alleging; Facility not providing adequate food service. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. |