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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515404615
Report Date: 08/28/2024
Date Signed: 08/28/2024 03:48:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2024 and conducted by Evaluator Elizabeth Friese
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240826163821
FACILITY NAME:CREATIVE KIDS PRESCHOOL & DAYCAREFACILITY NUMBER:
515404615
ADMINISTRATOR:TRISLER, ELIZABETHFACILITY TYPE:
850
ADDRESS:1060 LINCOLN ROAD, SUITE FTELEPHONE:
(530) 751-9217
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:35CENSUS: 20DATE:
08/28/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Elizabeth TrislerTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff hit a child with a book
A lack of supervision resulted in children having access to hazardous objects
INVESTIGATION FINDINGS:
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On 8/28/2024 at 1:15pm, Licensing Program Analyst (LPA) Elizabeth Friese conducted an unannounced complaint inspection, and met with facility representative Elizabeth Trisler. It was alleged that a staff hit a child with a book, and that a lack of supervision resulted in children having access to harmful objects.

The facility representative was interviewed on 8/28/24 at 1:39pm and admitted to the allegations. She stated that a staff member (S3) did in fact tap a child (C1) on the head with a book in what she thought to be a playful manner, they then laughed and went outside. S3 has apologized to C1 and facility representative and has been counseled verbally and in writing. Facility representative also admitted that children were left unsupervised for approximately 1 minute due to a misunderstanding between teacher and aide while teacher was changing a child's diaper. During said minute, the unsupervised children were playing with and chewing on play grapes from the play kitchen area. The play grapes have been thrown away. During today’s inspection, the facility was toured, 3 staff interviewed and photographs of the book and play grapes were obtained. All interviews corroborated the facility representative's.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20240826163821
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CREATIVE KIDS PRESCHOOL & DAYCARE
FACILITY NUMBER: 515404615
VISIT DATE: 08/28/2024
NARRATIVE
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Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations (Title 22), 101229(a)(1) and 101223(a)(1), are being cited on the attached LIC 9099D.
LPA Elizabeth Friese informed facility representative that this report dated 8/28/24 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.
Also, LPA Elizabeth Friese informed the facility representative to provide a copy of this licensing report dated 8/28/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
Exit interview conducted and report was reviewed with the facility representative Elizabeth Trisler. Appeal rights were provided.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20240826163821
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CREATIVE KIDS PRESCHOOL & DAYCARE
FACILITY NUMBER: 515404615
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/28/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/29/2024
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision...
(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation.
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Facility representative has adjusted staffing so that staff are able to stay in one area during their shift. Supervision training will be provided to staff and proof will be submittted to CCLD by 8/29/2024.
elizabeth.friese@dss.ca.gov
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Based on interview, the licensee did not comply with the section cited above in 1 instance of leaving children unsupervised, which poses an immediate health, safety or personal rights risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20240826163821
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CREATIVE KIDS PRESCHOOL & DAYCARE
FACILITY NUMBER: 515404615
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/28/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/28/2024
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement was not met as evidenced by:
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Staff has been counseled verbally and in writing and agrees not to treat children in this manner again.
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Based on interview, the licensee did not comply with the section cited above in 1 instance of staff inappropriately tapping a child with a book, which poses a potential health, safety or personal rights risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Elizabeth Friese
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4