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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515404615
Report Date: 06/11/2026
Date Signed: 06/12/2026 02:00:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2026 and conducted by Evaluator Emily Curiel
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260217092634
FACILITY NAME:CREATIVE KIDS PRESCHOOL & DAYCAREFACILITY NUMBER:
515404615
ADMINISTRATOR:TRISLER, ELIZABETHFACILITY TYPE:
850
ADDRESS:1060 LINCOLN ROAD, SUITE FTELEPHONE:
(530) 751-9217
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:35CENSUS: 32DATE:
06/11/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Michelle LightleTIME COMPLETED:
09:25 AM
ALLEGATION(S):
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Child with symptoms of a communicable disease was allowed to attend
An outbreak of hand foot mouth was not reported to guardians
INVESTIGATION FINDINGS:
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On 6/4/26 at 8:45 AM, Licensing Program Analyst (LPA) Emily Curiel and Tammy Dutra conducted an unannounced complaint inspection and met with Michelle Lightle. It was alleged that a child with symptoms of a communicable disease, specifically C1 was allowed to attend and an outbreak of hand foot mouth was not reported to guardians.

The director Liz Trisler was interviewed on 2/23/26 at 3:06pm. Trisler denied the allegations and stated that there was only one potential case of Hand Foot Mouth for the month of February and that child that may of have had hand foot mouth did not attend care at the facility while they had symptoms. Trisler stated that one C1 had symptoms of an illness but it was not hand, foot mouth and their guardian was called to pick them up immediately. Trisler stated that exposure notices are sent to parents and the last one was sent back in November 2025.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20260217092634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CREATIVE KIDS PRESCHOOL & DAYCARE
FACILITY NUMBER: 515404615
VISIT DATE: 06/11/2026
NARRATIVE
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Three staff (S1-S3) were interviewed on 2/23/26 and 6/4/26. S1 stated that C1 had allergies but did not have hand foot mouth disease. S1 stated that there has not been an outbreak. S2 stated that children are checked for illness at drop off and if there is was outbreak, parents are notified via procare, an app made to communicate with parents. S3 stated when noticed a blister on C1's hand, their guardian was called to picked them up. S3 stated they had not seen a sign of illness on C1 prior to witnessing the blister. S3 stated that parents are notified about outbreaks via phone call or procare.

Student roster and staff contact information was reviewed.

The following allegation was determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Appeal rights were provided and exit interview conducted.

A Notice of Site Visit was provided and must remain posted for thirty days.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2