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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515405672
Report Date: 08/01/2025
Date Signed: 08/01/2025 10:35:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Emily Curiel
COMPLAINT CONTROL NUMBER: 13-CC-20250429133221
FACILITY NAME:NEW ADVENTURES PRESCHOOLFACILITY NUMBER:
515405672
ADMINISTRATOR:ULRICH, KATEYFACILITY TYPE:
850
ADDRESS:1415-1425 LIVE OAK BLVD.TELEPHONE:
(530) 822-5421
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:106CENSUS: DATE:
08/01/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Vicky WheatonTIME COMPLETED:
08:35 AM
ALLEGATION(S):
1
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9
Facility staff yelled at day care children
INVESTIGATION FINDINGS:
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13
On 8/1/25 at 10:15am, Licensing Program Analyst (LPA) Emily Curiel conducted an unannounced complaint inspection, and met with assistant director Vicky Wheaton. It was alleged that staff yells at daycare children. The Director was interviewed on 5/7/25 and stated that staff do not yell at children. The Director stated that all staff use redirection with children and know to ask for help if they are frustrated. Five staff, five parents, and six children were interviewed regarding the allegation.It was stated by five out of five staff that staff do not yell at children. It was stated during staff interviews that staff do not yell, unless it is to quickly get the attention of a children on the playground. It was stated by five out of five parents that they have not seen or heard of staff yelling at children. It was stated by two of the five children that teacher has yelled in class. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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