515407313-12-2-2022-13-CC-EVIA-CM52P7-20221214163352

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 515407313
Report Date: 12/02/2022
Date Signed: 12/02/2022 12:37:27 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2022 and conducted by Evaluator Jackie Helton

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20221020153105

FACILITY NAME:	CREATIVE KIDS PRESCHOOL AND DAYCARE		FACILITY NUMBER:	515407313
ADMINISTRATOR:	MICHELLE LIGHTLE		FACILITY TYPE:	850
ADDRESS:	1015 MARCIA AVENUE		TELEPHONE:	(530) 751-0678
CITY:	YUBA CITY	STATE: CA	ZIP CODE:	95993
CAPACITY:	53	CENSUS: 18	DATE:	12/02/2022
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	LeeAnn Deluze		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Staff did not meet day care child's diapering needs while in care.
Staff did not ensure that day care child ate a sufficient amount of food while in care.

INVESTIGATION FINDINGS:

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On October 27, 2022 at 9:00 AM, Licensing Program Analysts (LPAs) J. Helton and J. Snow conducted an unannounced complaint inspection and met with director Michelle Lightle. It was alleged that staff did not meet diapering needs, specifically that a child was often coming home with wet diapers; and staff did not ensure that children ate a sufficient amount of food while in care, specifically that snacks provided by the parent were coming back home uneaten. Parents provide breakfast, lunch and snacks. Breakfast is at 8:30 AM, Lunch is 11:00 AM and snack is at 2:30 PM

The Director and three staff members (D1, D2, S1, S2) were interviewed on October 27, 2022 during this visit and denied all allegations. Staff ensured that diapers are changed every 2 hours regardless, and there is a log either on paper or on their ProCare app to show each diaper change. Staff ensured that they sit with children during meals and that they are always encouraged to eat their food. LPA received a copy of the parent handbook addendum regarding food service, dated 10/6/2021.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:	DATE: 12/02/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20221020153105

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CREATIVE KIDS PRESCHOOL AND DAYCARE	FACILITY NUMBER: 515407313
	VISIT DATE: 12/02/2022

NARRATIVE

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During the visit, four children were interviewed (C1, C2, C3, C4). C1, C3, and C4 all stated that they eat their food. C4 said specifically that teachers help her open up her food.

Between the dates of November 18 and 21, 2022, LPA J. Helton contacted Eight parents (P1-P8) for interviews, seven were successful. P2-P8 had little or no concern regarding diaper changes. P2-P8 had no concerns over children receiving enough food while in care.

This agency has investigated the complaint alleging that staff did not meet diapering needs and did not ensure that children ate a sufficient amount of food while in care. LPA has found that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

A copy of report, appeal rights, and an exit interview was conducted with director Leann Deluze.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:	DATE: 12/02/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2022

LIC9099 (FAS) - (06/04)

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