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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515407329
Report Date: 05/03/2023
Date Signed: 05/03/2023 03:56:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2023 and conducted by Evaluator Jackie Helton
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230130081058
FACILITY NAME:MEYER, CHELSEA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515407329
ADMINISTRATOR:GISH, CHELSEAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 443-0844
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 6DATE:
05/03/2023
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Chelsea MeyerTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Staff yelled at child
INVESTIGATION FINDINGS:
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On February 14, 2023, LPA interviewed P8 who states that C1 explained that herself and another child C2 were hit, yelled at, and pinched by A1 while in care.

Between the dates of February 14 and March 24, 2023, LPA attempted to interview 8 client/parents (P1-P8), 6 were successful, including parent of C2. All client/parents interviewed did not have any concern regarding yelling. No children were interviewed due to ages. C2’s parent was interviewed and voiced no concerns regarding the allegations.

On April 19, 2023, LPA received copies of reports from another agency regarding the incident. The report was reviewed, and it was found that A1 stated that he raised his voice at the children when they were misbehaving, and that he constantly had to raise his voice at C2.

Continued on LIC9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2023 and conducted by Evaluator Jackie Helton
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230130081058

FACILITY NAME:MEYER, CHELSEA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515407329
ADMINISTRATOR:GISH, CHELSEAFACILITY TYPE:
810
ADDRESS:1315 TRADEWIND DRIVETELEPHONE:
(530) 443-0844
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 6DATE:
05/03/2023
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Chelsea MeyerTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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9
Staff hit child.
Staff pinched child
Staff scratched child
INVESTIGATION FINDINGS:
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On February 9, 2023 at 8:30 AM, Licensing Program Analyst (LPA) J. Helton conducted an unannounced complaint inspection and met with licensee Chelsea Meyer. It was alleged that staff (A1) hit, pinched, and scratched a child. During today’s inspection facility was toured. LPA did not observe any inappropriate interactions during the inspection. The Licensee provided a copy of the facility roster to LPA.

The licensee and assistant (A1) were interviewed during the initial visit. Both Licensee and assistant denied all the allegations and stated that they would never harm a child. Both stated that they believe the allegations are an attempt to have the child removed from childcare. On May 3, 2023, LPA asked licensee and assistant what form of discipline is used if needed for children? Licensee stated they do a lot of talking with the children about their actions and provide redirection, they do not do any discipline methods, and believe in positive reinforcement.

On February 14, 2023, LPA interviewed P8 who states that C1 explained that herself and another child C2 were hit, yelled at, and pinched by A1 while in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 13-CC-20230130081058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MEYER, CHELSEA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407329
VISIT DATE: 05/03/2023
NARRATIVE
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Between the dates of February 14 and March 24, 2023, LPA attempted to interview 8 client/parents (P1-P8), 6 were successful, including parent of C2. All client/parents interviewed did not have any concern regarding yelling or any harm being caused to children while in care. No children were interviewed due to ages. C2 was not interviewed as her parent was interviewed and voiced no concerns regarding the allegations.

On April 19, 2023, LPA received copies of reports from another agency. The report was reviewed and did not contain evidence to corroborate the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Licensee Chelsea Meyer.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 13-CC-20230130081058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MEYER, CHELSEA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407329
VISIT DATE: 05/03/2023
NARRATIVE
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Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA J. Helton informed licensee Chelsea Meyer that this report dated 5/3/2023 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.


Also, LPA J. Helton informed the licensee [or facility to provide a copy of this licensing report dated 5/3/2023 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Chelsea Meyer.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 13-CC-20230130081058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: MEYER, CHELSEA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407329
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/03/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/04/2023
Section Cited
HSC
102423(a)(1)
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102423(a)(1) Personal Rights
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative.These rights include, but are not limited to, the following:
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Licensee and Assistant will watch the child care videos and will provide a statement of how they will implement protecting personal rights with discipline policy.
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(1) To be treated with dignity in his/her personal relationship with staff and other persons. Based on observation, interviews and record review, the licensee did not comply with the section cited above which poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5